Home Services at The Home Depot
-
3611 Truxel Rd
Sacramento, CA 95834 - 916-312-3207
Hours
Chamber Rating
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Alex Walker
I typically have great experiences at home depot but today it took over 45 minutes and multiple requests to get assistance to the lumber department only to find out the saw was broken.
Aug 25th, 2023 -
Samksh Choudhary
Nobody care here for help here dont come bad staff
May 31st, 2023 -
Chris Martinez
I do not know how Home Depot survives. Their customer service has always sucked. They have a piss poor training program. I have no idea how they survive.
Dec 6th, 2019 -
Michael Knight
Aug 26th, 2019 -
Sydnie Lawrence
If I were to assign a grade to the Window installation project I had with this home depot it would be a D-. From the very beginning I was given the runaround. In the store an associate told me that homedepot did not do window retro-fits. He was wrong and thankfully the assistant manager at the store was able to get the project started for me. My project coordinator was polite but it was very frustrating trying to get clear information on what was going on with my project. 1st there was a delay in the permitting. Then, when we had an install date scheduled, there was a mix up with the contractor and it had to be rescheduled for another 2 weeks out. On the day of the appointment for install I was notified the window had arrived damaged and had to be reordered. I got the confirmation of it's reorder 2 weeks after I was notified of the damage. Why wasn't it reordered on THE DAY it was found damaged instead of 2 weeks later? All of these delays and communication failures resulted in the project taking over 2 months to complete. This duration of time is completely unacceptable. Separately, the men who physically carried out the install were professional and quick about their work. Unfortunately they did leave a hammer dent in the wall near the window. It would have been easier to forgive had the man owned up to it and offered to try and fix/patch the wall he damaged. In the future, I would not use homedepot contractor services for a window or door installation project, neither would i recommended a friend use homedepot for their projects
Jun 21st, 2019
About
Home Services at The Home Depot
Home Services at The Home Depot is the top choice for home installation, replacement, and repair services in Sacramento, CA. Our local contractors serve 95834 and the surrounding areas and will do the work for you. Getting started is easy! Schedule a free consultation by visiting us in store at 3611 Truxel Rd or by giving us a call at (916) 312-3207.
Contact Info
- 916-312-3207
Payment Methods
- Cash
Questions & Answers
Q What is the phone number for Home Services at The Home Depot?
A The phone number for Home Services at The Home Depot is: 916-312-3207.
Q Where is Home Services at The Home Depot located?
A Home Services at The Home Depot is located at 3611 Truxel Rd, Sacramento, CA 95834
Q What is the internet address for Home Services at The Home Depot?
A The website (URL) for Home Services at The Home Depot is: https://www.homedepot.com/l/Truxel-Rd/CA/Sacramento/95834/6649/services?cm_mmc=old-llm-6649-x
Q How big is Home Services at The Home Depot?
A Home Services at The Home Depot employs approximately 20+ people.
Q What days are Home Services at The Home Depot open?
A Home Services at The Home Depot is open:
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
Sunday: 7:00 AM - 8:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Q How is Home Services at The Home Depot rated?
A Home Services at The Home Depot has a 2.7 Star Rating from 10 reviewers.
Hours
Ratings and Reviews
Home Services at The Home Depot
Overall Rating
Overall Rating
( 10 Reviews )Alex Walker on Google
I typically have great experiences at home depot but today it took over 45 minutes and multiple requests to get assistance to the lumber department only to find out the saw was broken.
Samksh Choudhary on Google
Nobody care here for help here dont come bad staff
Chris Martinez on Google
I do not know how Home Depot survives. Their customer service has always sucked. They have a piss poor training program. I have no idea how they survive.
Michael Knight on Google
Sydnie Lawrence on Google
If I were to assign a grade to the Window installation project I had with this home depot it would be a D-. From the very beginning I was given the runaround. In the store an associate told me that homedepot did not do window retro-fits. He was wrong and thankfully the assistant manager at the store was able to get the project started for me.
My project coordinator was polite but it was very frustrating trying to get clear information on what was going on with my project. 1st there was a delay in the permitting. Then, when we had an install date scheduled, there was a mix up with the contractor and it had to be rescheduled for another 2 weeks out. On the day of the appointment for install I was notified the window had arrived damaged and had to be reordered. I got the confirmation of it's reorder 2 weeks after I was notified of the damage. Why wasn't it reordered on THE DAY it was found damaged instead of 2 weeks later? All of these delays and communication failures resulted in the project taking over 2 months to complete. This duration of time is completely unacceptable.
Separately, the men who physically carried out the install were professional and quick about their work. Unfortunately they did leave a hammer dent in the wall near the window. It would have been easier to forgive had the man owned up to it and offered to try and fix/patch the wall he damaged. In the future, I would not use homedepot contractor services for a window or door installation project, neither would i recommended a friend use homedepot for their projects
Overall Rating
Overall Rating
( 10 Reviews )Write a Review
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