Paul Mitchell The School Sacramento

Apr 6th, 2024

came here back in november for a cut & color. i left completely unhappy. my color was super blotchy and my hair cut was even worse. i asked for 1 inch to be taken off and the girl that did my hair took off 5! i mean how do you even make a mistake that huge??not to mention, i asked for a v cut shape and she cut straight across instead & gave me layers that i didnt ask for. i have been growing my hair out for months and still not even close to my original length. they are cheap for a reason. spend a little more & go to a real salon!!!! these girls have no idea what they are doing & act like their still in high school.
Apr 6th, 2024

Apr 3rd, 2024

I felt that the girl doing my hair lacked experience and knowledge, happy I went with just a blowout and conditioning treatment even though I was originally booked for color. I feel bad for her and the other students. Looking around several students seemed to be struggling.
Apr 3rd, 2024

For guest services, be wary and don't use their online form to reserve your time but good luck trying to talk to someone over the phone. Attempted to reserve a 12:45pm appt one day in advance with their online form and got a welcome email and separate confirmation page on Chrome. Show up to check in and they don't have me in their schedule and no availability for around the time their confirmation page informed me. I even tried to call them after making the appointment the day before because nowhere in the form or confirmation page did it give the actual street address (only "Paul Mitchell... of Sacramento, city, zip - no street number) and the form makes you put in two distinct phone numbers - not many of us in 2024 are paying for an additional landline. Front desk personnel was trying very hard - issue was not her fault and I appreciate her trying to set it right. She knew the system, was very courteous, and attempted to give options later on but didn't work with my schedule. First and last experience with the school guest services.
Mar 31st, 2024