Chipotle Mexican Grill

Said order would be ready in 9 minutes. After 45 minutes of waiting I get a bowl with lettuce and cheese!!!! Thats it!!! I ordered a lot more than lettuce and cheese. And they told my boyfriend, after the fact, that they ran out of tortillas but it was okay because they put his burrito in a bowl!!!!!! CLOSE This place down!!!! Every time we go here its a disaster!
May 4th, 2022

Love my Mexican food, the servings are plentiful. If you are craving spicy and something different then your usual takeout. Taste and see
May 4th, 2022

I waited 45 minutes for an order to be made and picked up. I stood inside of the store and watched at least 40 people make an order and leave with it before I got mine. Now I'm back at work with 10 minutes left to eat, and my food is freezing cold. Thanks for wasting my time and stealing my money Chipotle. I own a business within the complex. And will never ever go back there again.
May 3rd, 2022

Manager was rushing the employees, started my order then passed it off to another worker without finishing the burrito even though I asked them too. Then my order was messed up because the person the left it with wasn't paying attention and wrapped my burrito without putting the lettuce and guac that I had told them to put in. I should've known something was screwed up when the fajitas were missing ingredients while they were building the burrito. Cashier had trouble counting out the exact change that seems to be required if you pay cash. Poorly run and unprofessional. Go to the one on Arden for better service.
Apr 20th, 2022

The people ordering online are rightfully angry. This place messes up my order every time. I redeem a free guacamole? No guacamole no chips. I ask for light rice? Half the bowl is rice, no veggies in sight. I wish I could change the location that the app chooses for me bc I will never order from the app again.
Apr 4th, 2022