Bank of America Financial Center

Feb 17th, 2024

Im BofA customer since last 5 years and went there for notary service with an appointment scheduled with Miguel Chavarin. And I wrote clear instructions for my visit. He did not do my notary and said he cannot do it in working hours but it will available after working hours with $15 per signature. Im trying to surface up this practice to the higher authorities and wanted to know what Miguel said is true and why this branch has such low standards and ratings.
Aug 20th, 2023

Jul 11th, 2023

great customer service especially with salvador romero medina hes amazing defiently recommended
Jun 12th, 2023

We went here yesterday to cash a check from work (PepsiCo). The teller insisted she could not cash it because it was not signed. She then went and got the manager who said no we cant cash it. He said even if we had an account he wouldnt cash it. There is no where to sign this check and for over a year now we have been cashing the check with no issue. We ended up going to a different Bank of America and had zero issues. Its pretty sad that the manager just did whatever the teller said without using his own knowledge and solving the issue. We will never return here and definitely turned me off from ever opening an account with Bank of America. The management was more concerned with backing up the unknowledgeable teller then actually doing his job. I hope someone can go in here and retrain these employees how to do their job and have better customer service.
Aug 17th, 2023