Sonesta ES Suites Carmel Mountain – San Diego

Just Checked in today, the man at the front desk was extremely nice and very very helpful. The rooms are very nice, very clean. Very happy we decided to stay here.
Apr 5th, 2024

The service here is amazing. I originally booked a room with a single bed for me and my wife. My wife was unable to come so it was just me and my son. I asked the young lady at the desk if it was possible to get 2 beds. She said absolutely not a problem. She basically gave us a 2 bedroom apartment for no charge. My wife ended up showing up and the next day she wasn't ready to leave. She called the front desk and asked for a late check out. The gentleman at the desk said yes and that we had till 1 o'clock. When I turned in my room keys he let me know he didn't charge me for the late check out. This is my second time staying at a sonesta hotel and I highly recommend them. They are better than Wyndm, Hilton or and of the high class hotels. And they are way bigger rooms for thr money you spend. Rooms: Mine was a 2 bedroom apartment. It had a kitchen, living room, 2 bedrooms and 2 bathrooms. For less than 200 bucks it's a great deal.
Apr 10th, 2024

The sheets smelled. They required a 100 deposit for parking and it's 10 per day, yet charged me 30 for a motorcycle for just one day. Laundry will constantly eat your money. Some units don't actually work. There was trash all over the outside of the entrance as well.
Mar 21st, 2024

Rooms: Not very clean and beds uncomfortable. Toliet didn't work but found an employee who fixed it right away! Nearby activities: Alot of restaurants and shops! Safety: Good lighting at night Walkability: Walkable shops and restaurants Food & drinks: All good Noteworthy details: Booked 3 months before arrival date. When arrived, they changed the rate 14 days in. We were scheduled for 30 days. The last 16 days they raised the rate $100 more a night! No notice!! Such bullshit! Put a customer who is going to be at hotel for 30 days in a noisy space next to the freeway. We asked to be moved which they did 4 days later. Not customer friendly place! Also trash everywhere, dirty grounds
Mar 16th, 2024

The room was clean & comfortable. Limited breakfast hours though (630a-830a) and $10/night for parking. Kinda pricey for what they offer and experience. Paid $181 for one night.
Mar 15th, 2024