Property West Residential

Poorable management .
Oct 10th, 2021

This company discriminates based on your income status. Shady company.
Aug 13th, 2021

Jul 1st, 2021

They will not send me my deposit back. I have a statement from them saying what they owe me. I have been reaching out to them for the past 4 months and they will not return my phone call or emails. Update: it has now been 8 months I follow up monthly and still have yet to receive deposit. BBB has tried to contact them and they also will not respond to BBB. Avoid this company at all costs.
Nov 7th, 2020

Shady company. Be wary of any lease you sign with them. They will twist the lease to say they are giving you a discount each month even though you are paying the advertised price. For example, you see an apartment listed for 2k/month and move forward with them. They will put in the lease that the property is 2400/month with a $400 discount each month. They do this, so that if you chose to renew after a year they can raise your rent more than the law allows. If you truely do get a good deal they may be worth it for one year but expect horrible customer service and lack of communication and factor into your cost that you won't get your security deposit back. For customer service they love to say they called you back when they didn't. They repeatedly had my phone number in my file incorrect so they always called a number but one that wasn't me. They also send your security deposit to the apartment you rented from them after you move out. Let that sink in. Imagine you move out, and they send the security deposit to your apartment you just moved out of. Now they can legally say they sent the security deposit but obviously since you don't live there you have no way of receiving it and cashing it. They will probably comment on this review and say that if you don't provide them a forwarding address they use the address on file, but I scanned all my documents I gave to them and I gave them one with my new forwarding address. They still sent the security deposit to the apartment I moved out of. It took me 11 months to receive my security deposit because I called them bi weekly during that time. To summarize: Only move in if it is a great deal, but factor in your security deposit as part of the cost of living there (sometimes they have a deal where you dont' have to pay SD), only stay for a year, and don't expect any problems you have during the year to be resolved.
Mar 11th, 2021