Hotpot Champ
-
801 Kearny St
San Francisco, CA 94108 - 415-400-4528
Hours
Chamber Rating
-
Tommy Huang
Dont come here if you are looking for a quick meal. You will age 10 years before your food comes out. Nice people but terrible service. The food was not that bad but the waiting just does not sit right in the back of your head while eating. Ruined the enjoyment. Will I comes back? No Do I recommend? No Was it worth it? No Paid about 50 per person for alright food, drink and a game of patience. And no the restaurant was in no way busy at all.
Apr 12th, 2024 -
Weicai Lin
Mar 18th, 2024 -
Jessica Lee
I guess new year is the bad timing to visit the restaurant. We had reservation but still took us 40 minutes to be seated. Another 20 minutes to have food delivered to table. (Without the pot) another 15-20 minutes to get the pot. We did the all you can eat option but the second round of the food we ordered never showed up. Worst hot pot experience Ive ever had.
Feb 28th, 2024 -
Fiona Wen
Contrary to all the negative reviews I had read about this place beforehand, my experience here was amazing! My friends and I came here to celebrate a birthday on a Friday night, not sure if it was a slow night, but the staff were incredibly kind to us. We came about an hour to drop off a surprise birthday cake for our friends, and they helped us with unwrapping the cake, lending a lighter to us to light the candles, and even providing us with their own plates. They were incredibly kind throughout the process as us kids seemed a bit chaotic! Everyone says that their food took an incredibly long time to come, but ours came quite fast. Even if it did come later, they had a cool sauce making bar, that had some snacks like cucumber salad, peanuts, shrimp chips, edamame, and chicken feet that you can help yourself to. As we ate the cake, the staff surprised us with a complimentary panda stuffie from their brand which was so cute. My only concerns were that I wished they would have been less short staffed. We picked the AYCE Hotpot option and getting someone over to our table to order more food took a while as there were only 2 people working. At times it seemed like the sauce bar was not getting regularly refilled as well. The food was delicious, however their menu is quite limited in terms of what you can normally see at other hotpot places. For example, we were looking forward to enoki mushrooms but only a couple other options were offered. Definitely recommend the meat wheels and meat boats as they are aesthetically pleasing and also filled with lots of delicious meat. Overall was a great experience I believe and definitely recommend this place. Judging from what I read in reviews and my own experience, I would say this place is most likely Hit or Miss. Thank you to the wonderful staff for this experience though!
May 7th, 2024 -
Mimika
Super tasty Sichuan Spicy Hotpot
Feb 26th, 2024
Contact Info
- 415-400-4528
Questions & Answers
Q What is the phone number for Hotpot Champ?
A The phone number for Hotpot Champ is: 415-400-4528.
Q Where is Hotpot Champ located?
A Hotpot Champ is located at 801 Kearny St, San Francisco, CA 94108
Q What is the internet address for Hotpot Champ?
A The website (URL) for Hotpot Champ is: https://www.hotpotchamp.com/
Q What days are Hotpot Champ open?
A Hotpot Champ is open:
Saturday: 11:30 AM - 10:00 PM
Sunday: 11:30 AM - 10:00 PM
Monday: 11:30 AM - 2:00 PM
Tuesday: 11:30 AM - 2:00 PM
Wednesday: 11:30 AM - 2:00 PM
Thursday: 11:30 AM - 2:00 PM
Friday: 11:30 AM - 2:00 PM
Q How is Hotpot Champ rated?
A Hotpot Champ has a 4.3 Star Rating from 176 reviewers.
Hours
Related Categories
Ratings and Reviews
Hotpot Champ
Overall Rating
Overall Rating
( 176 Reviews )Tommy Huang on Google
Dont come here if you are looking for a quick meal. You will age 10 years before your food comes out. Nice people but terrible service. The food was not that bad but the waiting just does not sit right in the back of your head while eating. Ruined the enjoyment.
Will I comes back? No
Do I recommend? No
Was it worth it? No
Paid about 50 per person for alright food, drink and a game of patience.
And no the restaurant was in no way busy at all.
Weicai Lin on Google
Jessica Lee on Google
I guess new year is the bad timing to visit the restaurant. We had reservation but still took us 40 minutes to be seated. Another 20 minutes to have food delivered to table. (Without the pot) another 15-20 minutes to get the pot. We did the all you can eat option but the second round of the food we ordered never showed up. Worst hot pot experience Ive ever had.
Fiona Wen on Google
Contrary to all the negative reviews I had read about this place beforehand, my experience here was amazing! My friends and I came here to celebrate a birthday on a Friday night, not sure if it was a slow night, but the staff were incredibly kind to us. We came about an hour to drop off a surprise birthday cake for our friends, and they helped us with unwrapping the cake, lending a lighter to us to light the candles, and even providing us with their own plates. They were incredibly kind throughout the process as us kids seemed a bit chaotic! Everyone says that their food took an incredibly long time to come, but ours came quite fast. Even if it did come later, they had a cool sauce making bar, that had some snacks like cucumber salad, peanuts, shrimp chips, edamame, and chicken feet that you can help yourself to.
As we ate the cake, the staff surprised us with a complimentary panda stuffie from their brand which was so cute.
My only concerns were that I wished they would have been less short staffed. We picked the AYCE Hotpot option and getting someone over to our table to order more food took a while as there were only 2 people working. At times it seemed like the sauce bar was not getting regularly refilled as well. The food was delicious, however their menu is quite limited in terms of what you can normally see at other hotpot places. For example, we were looking forward to enoki mushrooms but only a couple other options were offered. Definitely recommend the meat wheels and meat boats as they are aesthetically pleasing and also filled with lots of delicious meat. Overall was a great experience I believe and definitely recommend this place. Judging from what I read in reviews and my own experience, I would say this place is most likely Hit or Miss. Thank you to the wonderful staff for this experience though!
Mimika on Google
Super tasty Sichuan Spicy Hotpot
Overall Rating
Overall Rating
( 176 Reviews )Write a Review
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