The Neo On First

May 24th, 2023

Not worth it and management changed 3x in a year- highlights how unorganized this building is run. nothing is included- no utilities or parking, there are no extra amenities like a pool/gym to make the price worth it, even empty promises of a coffee shop being built downstairs- never started. We got in on a COVID deal and decided to not renew despite the cute apt. Its a busy street in a bad area, my housemate and I witnessed a shooting a few months ago across the st and called the police. My parked car was totaled in August, in front of the apartment by a drunk driver. Daniel ignored my requests for a parking spot and when I asked for the 3rd time to borrow a spot while moving out, he sent a snarky email with a map that had the front of the building circled, I found this extremely rude. I was even being charged for parking when I was never given a pass and disputed it then, theres no spaces They are money hungry and kept half of our deposit when we left a clean apartment, they kept $500 for a broken blind that we did not even break- I firmly believe this was done purposely to keep something. They also waited until the last possible day (21 days by CA law) to send a list of the charges and even then it is not a legit itemized list just, cleaning fee, repair fee for blinds, filters (we replaced the air filters) and somehow this amounted to half of our deposit. Overall this deposit debacle has soured my experience and led me to write this review. We asked nicely and waited patiently for a list and they cut our checks the last possible day without allowing us to review it in a proper timeframe. Lucy is unprofessional as well and was extremely rude when texting us about guests, this issue only occurred when the guests were POC. We resolved the issue quickly and stopped allowing our friends to leave through the side door but she continued to bother us. Speaking of Security- I did not feel safe here, I was not aware in the leasing agreement that this building was mostly Airbnbs, these guests were often left waiting outside for long periods of time and asking to be let in- I believe this was more of a security threat than having someone leave through a side door.
Mar 31st, 2023

Jul 7th, 2022

BEWARE!!!! This building has multiple Airbnbs I just came across 5 postings, was browsing for a family member visiting and half of them are in hat building. Which is honestly a huge safety concern. Its an unsettling feeling not knowing who is in and out of your building considered high rental rates.
Jul 5th, 2022

Apr 7th, 2022