ACE Appliance Inc Services

Our microwave stopped working with a "door" error message.  The error message went away, but the microwave still didn't work.  I called Ace on Wednesday afternoon; Valerie said they could be here on Friday and called back Thursday afternoon to confirm the time.Tom was here on time, disassembled the microwave, found the problem (a fuse, not the door!), fixed it, and reassembled everything - total time, a little over 20 minutes including explaining things to me.  $40 for labor, $4 for the fuse, and $110 for the service call and I have a working microwave again.I'll use Ace the next time I have an appliance problem.  Highly recommended.
Mar 2nd, 2023

He came back two additional times until it was fixed. Good customer service and care.
Feb 16th, 2023

I have found my new favorite appliance servicing business!!Valerie always picked up my calls promptly and didn't try to jerk me around about pricing or timing. When she said she'd double check the pricing and call me back shortly, she ACTUALLY called me back unlike SO many other businesses that just leave you hanging. 10 points to Valerie!And I don't mean to put the pressure on Tom but you guys, he left my dishwasher and kitchen looking better than when he arrived! While he was realigning the dishwasher feet and the whole thing itself, he pointed out that the previous floor installers had incorrectly propped up my dishwasher with a piece of wood. So Tom went and adjusted the dishwasher so that it would stand up on it's own feet instead! Then he also adjusted it so that the dishwasher sat flush with my cabinets instead of sticking out like it had been before. You know, I had become so used to these things that I didn't even it could be better! And trust me, it looks really nice now. And works well too! :)Thank you to Tom and Valerie! I don't wish more broken appliances upon myself but I do hope to work with them again soon, hahaha.
Feb 13th, 2023

Great response time. Honest opinions. Excellent service. I've been using ace for appliance repair for over 10 yrs now.
Feb 8th, 2023

Friendly, responsive, honest and reliable. We have used Ace Appliance twice so far and we will always call them whenever we have a future appliance issue. Tom was awesome and he took the time to explain the issue and help me understand what I could do in the future when the time comes to replace the appliance. Highly recommended!
Oct 20th, 2022