Spider Auto Glass/ Spider's Garage

Feb 22nd, 2024

Professional
Apr 1st, 2023

Mar 11th, 2023

Great value. Good customer service. Knowledgeable. Highly recommended. Will come back again.
Feb 27th, 2023

My truck windshield had a huge rock chip and took it to spider auto in 2019. James suggest to replace the windshield. Reason being I didn't write review at that time is they made two deep scratches on my front hood. Not happy. Fast forward,  after three years, I noticed wet area on the passenger carpet on last rain fall so i wonder where it came from and forget about it. This recent car wash I noticed again the wet carpet and confirmed it is due to leak somewhere on the windshield seal. So I called spider auto and talk to Raymond and he said maybe it's my sun roof that is leaking. I ask if I can bring the truck the following day and said yes. After hanging up the phone I did my own investigation to whether it's my sun roof or the windshield seals that is leaking. So I took my water hose and set to lowest flow setting so I could pour water around the windshield seal and not the sun roof and confirmed it's the passenger windshield seal area that is leaking water. I ask my wife to take a video on the inside while I pour water on the outside. Armed with my evidence video on the day to see Raymond around 9:00am to find out the shop is closed and noticed the place is to me it looks like rundown not like before. Called Raymond and it's answering machine keeps answering the phone while I was there. Left the place and when I got home I texted Raymond and until now no response.Update: Raymond making excuses that is not relevant to not responding to your messages. It's a sign not to honor their warranty period!
Jun 7th, 2022