Chase Bank

I find the staff very friendly and helpful!
Dec 6th, 2023

Really dissatisfying service. They dont value others time. I just had to open an account. The banker at this branch wasted an hour of the scheduled meeting talking about all the unnecessary services chase provides. When there were 25 mins left she asked me to wait outside of her office to open the account myself! Which was the whole reason i scheduled the meeting. When I tried to tell her its not possible to open the account by myself, she was busy on call and came to help almost at the end of the appointment!
Jul 21st, 2023

This chase branch is useless not sure what the point of this chase is. I've consistently received unsatisfactory service; I'm compelled to write a review. I went in today the first atm machine I attempted to use was not able to take cash in for deposits so I had to walked outside to use the machine for a transaction. When I came back in to do a completely different transaction I was told to at down and wait.Finally, the branch manager assisted me but had no sense of urgency to process my transaction. Please keep in mind that when I visit other Chase branches the tellers take less than 1 minute to process it for me. This lady took her time and took my drivers license and arm card into a separate room. I was confused to why she walked away and left me seated at her desk. When I asked one of the other employees what happened to the banking center manager she she said she would be back in 5 mins and then blamed that they have no tellers so transactions take longer lol Okay, they need to stop blaming that they have no tellers. That doesn't excuse their poor communication and how long it takes them to process transactions. Again not sure what the point of this center is as they seem unable to process even simplistic transactions. I don't recommend you waste your time here.
Jun 9th, 2023

Feb 27th, 2023

The ATMs here are poorly maintained. Theyre frequently either out of order (dont recognize any cards), or out of twenty dollar bills. This is the closest Chase to my house, but Ive started to avoid going there because its so unreliable.
Jan 17th, 2023