Del Grande Dealer Group

Apr 7th, 2024

I have to say that I am truly disappointed in this dealership. I have got several cars from here. Dave was a great guy and always got me into a good car I wanted at a good price. So a good friend of mine was looking for a knew car and I thought she might like to try a a couple vehicles here . Called the sales department 7 times in a two week period asked for Dave each time I was told he was not in on that day and they took a message. The last time I called he was there and I told salesman my name, they put me on hold. Then they put me in to his voicemail. Its now Monday and I havent heard a word. In the meantime last Monday my friend and I visited Stevens creek Hyundai a young guy came out and was very inexperienced but he showed a 2 vehicles but didnt know much. He went we all went inside the sales people where all talking to a Redhead female employee and could not be bothered to help. I rarely recommend car companies snd you all let me down. As a result my friend got frustrated, we even tried your Fremont dealer ship. Not one salesperson there would even come out to help. Horrible customer service I will never recommend you guys again. I may like you cars but since DGDG took over the sales people dont seem to want to make a sale
Mar 17th, 2024

Mar 3rd, 2024

Bought a used jeep here, salesman was nice, no high pressure tactics. Car didn't have current registration so they paid it and said they'd send me the stickers.... never got the stickers after several attempts of getting them from the sales dept. Also, definitely get an extended warranty on any car you get from them. My jeep has oil issues in less than 2 months, I should have taken it to a mechanic when I bought it but ran out of time. Buyer beware.... would look elsewhere for used cars.
Feb 8th, 2024

Jan 19th, 2024