Refresh Dental Inc

I went there for years but they no longer take Liberty dental. I thought they were excellent and I received great care. They change their name to AACI dental, they are no longer called refresh dental.
Mar 22nd, 2023

Oct 7th, 2021

Last time I tooked my kids to this dentist was a year ago. They had been going there the past 2 years. I decided to switch dentists after they changed the front office receptionist. When we started going there it was a girl working the front office. She was good and with no problems at all. But ever since they switched her to a new guy, customer service went downhill. I'm not sure if the guy has zero experience working in a dentist office, but he sure does need lots of training still. He doesn't know what he's doing most of the time. Once when I took my kids for a cleaning he failed to check first when it was the last time one of my daughters was there. So I took them all in at once only to be told that 6 months hadn't passed yet since her last cleaning and that I needed to wait one more month if not she wouldn't be covered  so I felt he didn't do his job well by CHECKING before he booked our appointment. It was a waste of time becauseI took her out of school early and had to come back with her in a different day. I was happy before he came  and the experiences the last 2 times we were there were bad. Also my last appointment was canceled, because the dentist wasn't going to be there that day. I called them about 2 times to reschedule it and no one ever got back to me at all. That's when I decided I needed to find a new dentist thanks to the poor service at the front desk.
Mar 15th, 2021

Last time I tooked my kids to this dentist was a year ago. They had been going there the past 2 years. I decided to switch dentists after they changed the front office receptionist. When we started going there it was a girl working the front office. She was good and with no problems at all. But ever since they switched her to a new guy, customer service went downhill. I'm not sure if the guy has zero experience working in a dentist office, but he sure does need lots of training still. He doesn't know what he's doing most of the time. Once when I took my kids for a cleaning he failed to check first when it was the last time one of my daughters was there. So I took them all in at once only to be told that 6 months hadn't passed yet since her last cleaning and that I needed to wait one more month if not she wouldn't be covered so I felt he didn't do his job well by CHECKING before he booked our appointment. It was a waste of time becauseI took her out of school early and had to come back with her in a different day. I was happy before he came and the experiences the last 2 times we were there were bad. Also my last appointment was canceled, because the dentist wasn't going to be there that day. I called them about 2 times to reschedule it and no one ever got back to me at all. That's when I decided I needed to find a new dentist thanks to the poor service at the front desk.
Jun 19th, 2020

First time my father went to this dental office. Customer service was friendly and the dentist explained options available.
Apr 1st, 2020