White Cap

They put me on hold phone I call back 45 minutes later this place does it again this time for 7 min really angered me
Nov 29th, 2022

They will put you on hold multiple times I am now traumatized from there neglect idk if there high on some pot but a work place is no place to goof off
Nov 21st, 2022

Slowwwwww and they put me hold multiple times I think there goofing off
Nov 7th, 2022

If you are delivering here, dont bother showing up until after 8:00 AM.
Jun 11th, 2022

Guys were friendly enough at the desk, but they made a mistake and then ended up charging ME for it. I was sent to get a specific type of product, but their guys mistakenly gave me the wrong size, unbeknownst to me. My crew complained about the wrong size, but said they would make it work. Then I got a call the next day from Whitecap saying the product they mistakenly gave me actually cost more money, and that I needed to pay for that. I explained that if it was their mistake then they should cover the additional cost. He said no. After a little back and forth I agreed to pay the extra cost. It wasnt a ton morebut the principle of the whole thing rubbed me the wrong way. Thats customer service 101.
Jul 30th, 2021