Avis Car Rental

Your employee her name is T is wonderful. She's great with all of the customers. She also makes the entire process easy.
Feb 12th, 2023

Very friendly staff. Great selection of cars. Convenient location.
Dec 27th, 2022

good rental agency
Dec 18th, 2022

I booked a car from Avis online. I booked a few hours in advance and got a confirmation/reservation number via email immediately after. I then called the location to confirm that there would be a car available when I arrive; I spoke to a man at the Fairfield location who told me "yes, there will be a car available". I drove an hour to get there, canceled my evening plans, and made it there before 4pm. A woman behind the counter told me she had no car for me. I offered to show her the reservation number and was told "I have the reservation number in front of my face, I don't need you to show me anything". In the interim of her telling me she had no car for me despite the confirmation via email and the direct confirmation via phone, a man walked in and returned keys to a truck. When we asked if we could just rent that, she said no. There were multiple cars on the lot that wouldnt be rented out until tomorrow morning but apparently we were not priority because we made a same day reservation. Had the website said this, the email said this, or the man I spoke to said this, I obviously would not have wasted my time, gas money, and pre arranged plans driving an hour both ways to their location. But there was no documentation anywhere in the booking or confirmation process that said we would not be given a car despite being confirmed for a car. I was told by the woman behind the counter to complain to corporate and that she can't do anything to help us. So now I have no car because we were essentially lied to when we called the office ahead of time and were told that "yes, there will be a car available when you come".
Nov 10th, 2022

(Translated by Google) A little pricey but there was good attendance (Original) Un poco caro pero hubo buena asistencia
Oct 19th, 2022