Advance Auto Parts
-
64 Veterans Dr
New Britain, Connecticut 06051 - (860) 225-6311
- Website
Hours
Chamber Rating
-
Jeremy Johnson
The store is never open on the hours that it's supposed to be open. They say 9:00 you get there at 9:15 an the store still not open every time I come to this store or send other people to the store they're never open. Horrible customer service even when they are open.
Mar 16th, 2024 -
Matthew G
If I could give this place 0 stars, I would. The level of "customer service", if you could even call it that, is disgusting at this place. Guy with the white beard and the guy with the longer hair should not be interacting with people. I was harassed about a return, for which I had a receipt for and the item was unopened. Then, they refused to print me a return receipt. The unkempt guy with the shaggy beard then just walks away without saying a word and proceeded to answer the phone while ignoring me. The guy with the white beard continued to give me an attitude and finally prints the receipt from a printer in the back. I never encountered such rude and disrespectful store clerks. People should steer clear of this location and I hope this spot gets shut down. What a disgrace.
Feb 11th, 2024 -
Kim
Just quickly came in to pickup an online order and no hello or how can I help you? The customer shouldnt have to greet you first. Come on people this is customer service 101.
Dec 20th, 2023 -
Gregg Scarlett
Very helpful and knowledgeable staff
Dec 12th, 2023 -
Mikey Rollin
Real cool people that are always ready to help
Nov 27th, 2023
About
Advance Auto Parts
Your local Advance Auto Parts at 64 Veterans Dr in New Britain offers automotive aftermarket products, free store services and same day options at most locations.Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!
Products
- Car Batteries
- Motor Oil
- Brakes and Rotors
- Windshield Wipers
- Air Filters
- Spark Plugs
- Alternators
- A/C Recharge Kits
Services
- Battery Recycling
- Battery Installation
- Charging & Starting System Testing
- Loaner Tools
- Engine (OBD-II) Code Scanning
- Wiper Blade Installation
Brands
- DieHard
- FRAM
- Carquest
- Trico
- Valvoline
- Bosch
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Advance Auto Parts?
A The phone number for Advance Auto Parts is: (860) 225-6311.
Q Where is Advance Auto Parts located?
A Advance Auto Parts is located at 64 Veterans Dr, New Britain, Connecticut 06051
Q What is the internet address for Advance Auto Parts?
A The website (URL) for Advance Auto Parts is: https://stores.advanceautoparts.com/ct/new-britain/64-veterans-dr?utm_medium=local&utm_source=yext&utm_content=listing-2016-12-29&utm_campaign=aap
Q How big is Advance Auto Parts?
A Advance Auto Parts employs approximately 20+ people.
Q What days are Advance Auto Parts open?
A Advance Auto Parts is open:
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 6:00 PM
Sunday: 9:00 AM - 4:00 PM
Q How is Advance Auto Parts rated?
A Advance Auto Parts has a 4.3 Star Rating from 148 reviewers.
Hours
-
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Ratings and Reviews
Advance Auto Parts
Overall Rating
Overall Rating
( 148 Reviews )Jeremy Johnson on Google
The store is never open on the hours that it's supposed to be open. They say 9:00 you get there at 9:15 an the store still not open every time I come to this store or send other people to the store they're never open. Horrible customer service even when they are open.
Matthew G on Google
If I could give this place 0 stars, I would. The level of "customer service", if you could even call it that, is disgusting at this place. Guy with the white beard and the guy with the longer hair should not be interacting with people. I was harassed about a return, for which I had a receipt for and the item was unopened. Then, they refused to print me a return receipt. The unkempt guy with the shaggy beard then just walks away without saying a word and proceeded to answer the phone while ignoring me. The guy with the white beard continued to give me an attitude and finally prints the receipt from a printer in the back. I never encountered such rude and disrespectful store clerks. People should steer clear of this location and I hope this spot gets shut down. What a disgrace.
Kim on Google
Just quickly came in to pickup an online order and no hello or how can I help you? The customer shouldnt have to greet you first. Come on people this is customer service 101.
Gregg Scarlett on Google
Very helpful and knowledgeable staff
Mikey Rollin on Google
Real cool people that are always ready to help
Overall Rating
Overall Rating
( 148 Reviews )Write a Review
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