U-Haul Moving & Storage at Whalley Ave

Too long of a wait to check out vehicle.
Mar 12th, 2024

I would rather walk my items 1 piece at a time in a storm than deal with this location again Katina was awesome but the Spanish guy was a complete idiot and rude should not be working with the public also wea charged $21 for gas and I only went 18 miles and the speedometer told the story but he still didn't want to hear it please screen shot the millage before you take off
Oct 23rd, 2023

Although the staff was friendly, we were rented a van that was not fully made ready for service. There was pet hair all over the seats, and to make matters worse, when we returned the rental, an open bottle of alcohol was found in a side pocket. Now in the off chance we were to have been pulled over and that was discovered, that would've been a HUGE problem. Subsequently a lawsuit would've ensued for renting out a vehicle with technical contraband on board. Whomever cleaned the vehicle(s) needs to be retrained so that the public is not put in a compromised position that was not of their making.
Apr 20th, 2023

Was told twice customer service would call me back, never got a call. Protect yourself at all costs against this company
Mar 5th, 2023

Terrible, nonexistent, customer service. Rented the most basic UHaul to pick up a couch only 6 miles away, had to pay for 7 gallons of gas because their van meter was broken. The workers said that broken meters were a common problem and they didnt want to do anything about it. I asked the manager to contact me and they said he would the next day. Well, one day later, two days later, three days later, one week later, no call. Glad they can take advantage of their customers and move on. Avoid this company unless you are brave and absolutely sure nothing will go wrong. Otherwise, any mishap and they will leave you out to die.
Feb 9th, 2023