Icon Realty Management & Brokerage

Thieves and criminals. Stealing from families with constant rent increases. Steal security deposits with lies. Now I have to waste time in small claims court to get my money back. Use anyone else!!!!
Mar 30th, 2024

Icon Realty Management & Brokerage goes above and beyond for their clients. The response time to tenant problems were taken care of immediately. Anytime I had a problem I could text my property manager, Ben and knew that I would hear back from him immediately. The monthly Invoice Statements were clear and concise. I would highly recommend this company to manage your properties.
Feb 16th, 2024

Jan 8th, 2024

As a seasoned real estate investor with a portfolio spanning multiple countries, I encountered various challenges early on in managing my properties while balancing my professional commitments. Consequently, I made the decision early on to enlist the services of local property management companies to oversee my investments in each area. Having interviewed countless property managers all over the world, I've come to recognize the importance of thorough research and due diligence. Despite early setbacks, where inexperienced and opaque management firms often boasted impressive online fake ratings and reviews, I've learned to discern genuine competence from deceptive facades. In my experience, the most reliable management companies exhibit a blend of positive and occasionally critical and detailed reviews and responses. Understanding that occasional tenant dissatisfaction is inevitable, I value managers who navigate these situations professionally, while serving as unwavering guardians of property owner interests. Among the management firms I've engaged, Icon stands out for their exceptional performance in overseeing my properties in Boca Raton and Boynton Beach Florida. Addressing the recent negative feedback posted from a tenant formerly residing at my property in Boynton Beach, it is essential that I provide clarity on Icon's behalf. The tenant's grievances stem from their refusal to adhere to lease terms and their expectation of discounted rates indefinitely citing their intention on buying a property. Contrary to the tenant's claims, Icon operates with my full authorization, ensuring that all decisions align with the law and my strategic vision. As a full time investor, I prioritize sound business practices over charity, and expect tenants to also fulfill their contractual obligations without exception. I and all private non-charity non-government property owners cannot allow tenants get the benefit of their breaches or be expected to subsidize tenants down payments on their home purchases. In essence, while empathetic to tenant circumstances, I and Icon maintain a firm stance on upholding property integrity and fiscal responsibility. I commend Icon for their steadfast commitment to safeguarding my interests with professionalism and integrity.
Mar 28th, 2024

I cannot express how grateful I am for the exceptional service. Since moving abroad and hiring Icon to oversee my properties, my experience has been nothing short of outstanding. I recently encountered a nightmarish scenario with one of my condominium units---a persistent water leak led to damage, mold and lost rental income. Frustrated and at a loss, I decided to take Icon's recommendation to pursue legal action against the association. This is where Icon truly proved their worth. Their team not only managed the day to day challenges of all the properties but also provided invaluable support throughout the legal process. Icon helped navigate each step of the lawsuit, from documenting damages to liaising with legal counsel. Their expertise in dealing with association disputes is unmatched. Icon's attention to detail, swift communication and strategic approach were instrumental in achieving a successful outcome. Not only did I recover my losses but I felt assured my interests were safeguarded throughout the process. In a challenging situation like mine, the steadfast support and commitment to resolving issues made all the difference. I wholeheartedly recommend Icon to fellow property owners seeking a reliable and knowledge partner in navigating the intricacies of real estate management, legal challenges and association disputes. Thank you for transforming a daunting situation into a success story. Steve
Jan 14th, 2024