Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South

Chamber Rating

4.1 - (856 reviews)
458
185
94
41
78
Read Our 856 Reviews

Chamber Rating

4.1 - (856 reviews)
458
185
94
41
78
  • Melissa Muhlenkort

    Please save your money and do not book here. Stains in the floor, bad smelling, slow and unfriendly customer service, uncomfortable bed. If someone paid me to stay again I wouldn't do it.
    Apr 7th, 2024

  • Helen Vasquez

    I stayed for 3 nights and the room in general is fine, for someone who is going for a couple of days because the water pressure in the shower is terrible!!! I found a tremendous amount of hair on the kitchen towel and the kitchen towel was also dirty, how disgusting!! so to the hotel cleaning people, please be more careful because it is not pleasant! and third in my reservation it said buffet breakfast HA! They give you a coffee and you can choose some small muffins or a cereal bar! FOME! buffet we all know what it is and that it is not! SO THAT'S WHY 2 STARS
    Apr 4th, 2024

  • Mariotta 713


    Apr 3rd, 2024

  • David Muniz

    Mold in rooms, no kitchen items, refrigerator didn't work well. Less than a star
    Apr 2nd, 2024

  • Mariana De Gasperi

    I wanted to stay by the airport to catch my next flight so the hotel was in a good location. To bad for me, my experience was terrible. I found 3 cockroaches in my room The first one was huge and was right after check in . I called the front desk and the one in charge went to take the roach from my room. Next morning I was in the kitchen and I found another cockroach, I took the cockroach with a paper , put the roach in a plastic cup and went to the front desk to show to the manager. I packed my stuff and left in the afternoon before my check out day , I couldnt stay in that room anymore. The place was obviously infected with roaches. I took pictures of the cockroach with the time and day matching my stay . Hope i get a refund, I checked out before and maybe i got contaminated. I asked a total refund but the manager was cold and not nice. The pictures show the cockroach Still waiting for my refund. Rooms: I found cockroaches in my room !
    Apr 2nd, 2024

Read Our 856 Reviews

About
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South

Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is located at 8655 NW 21st Terrace in Miami, Florida 33122. Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South can be contacted via phone at 786-331-7717 for pricing, hours and directions.

Contact Info

  •   786-331-7717

Questions & Answers

Q What is the phone number for Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South?

A The phone number for Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is: 786-331-7717.


Q Where is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South located?

A Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is located at 8655 NW 21st Terrace, Miami, FL 33122


Q What is the internet address for Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South?

A The website (URL) for Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is: https://www.extendedstayamerica.com/hotels/fl/miami/airport-doral-87th-avenue-south?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing


Q How is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South rated?

A Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 4.1 Star Rating from 856 reviewers.

Ratings and Reviews
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South

Overall Rating

Overall Rating
( 856 Reviews )
458
185
94
41
78
Write a Review

Melissa Muhlenkort on Google

image Please save your money and do not book here. Stains in the floor, bad smelling, slow and unfriendly customer service, uncomfortable bed. If someone paid me to stay again I wouldn't do it.

Business Response on Google Apr 7th, 2024
Dear Melissa, We acknowledge your recent feedback regarding your stay at our hotel, and we are genuinely sorry that your experience did not align with your expectations. As a provider of hospitality services, we are dedicated to delivering exceptional service and memorable experiences to our guests. Rest assured, we will take the necessary steps to address the issues you have raised and enhance the overall quality of our services. Thank you for choosing us for your visit to the area and for your valuable feedback. Sincerely, Hotel Management

Helen Vasquez on Google

image I stayed for 3 nights and the room in general is fine, for someone who is going for a couple of days because the water pressure in the shower is terrible!!! I found a tremendous amount of hair on the kitchen towel and the kitchen towel was also dirty, how disgusting!!
so to the hotel cleaning people, please be more careful because it is not pleasant! and third in my reservation it said buffet breakfast HA! They give you a coffee and you can choose some small muffins or a cereal bar! FOME! buffet we all know what it is and that it is not! SO THAT'S WHY 2 STARS

Business Response on Google Apr 4th, 2024
Dear Helen, Thank you for being our guest. We sincerely apologize for the housekeeping issues you encountered, and we regret that our grab-and-go breakfast options did not meet your expectations. Your valuable feedback has been promptly communicated to our housekeeping team for immediate review and action. Additionally, we will ensure that your comments are shared with the relevant stakeholders to inform future decisions regarding breakfast offerings. We hope to enhance your experience should your travels bring you back to the city.Sincerely,Hotel Management

Mariotta 713 on Google

image


David Muniz on Google

image Mold in rooms, no kitchen items, refrigerator didn't work well. Less than a star

Business Response on Google Apr 2nd, 2024
Dear David, Thank you for choosing to stay with us and for sharing your feedback. We regret any miscommunication regarding our dishware policy and understand the inconvenience it may have caused you. We keep our dishware at the front desk to ensure cleanliness for every guest and provide them for a small fee. Furthermore, we apologize for the inconvenience caused due to our housekeeping and maintenance oversights. Please rest assured we will address these issues appropriately to prevent a recurrence. We hope these isolated instances will not deter you from considering a return visit, as we would welcome the opportunity to provide you with the seamless experience you deserve.Sincerely,Hotel Management

Mariana De Gasperi on Google

image I wanted to stay by the airport to catch my next flight so the hotel was in a good location.
To bad for me, my experience was terrible.
I found 3 cockroaches in my room
The first one was huge and was right after check in .
I called the front desk and the one in charge went to take the roach from my room.
Next morning I was in the kitchen and I found another cockroach, I took the cockroach with a paper , put the roach in a plastic cup and went to the front desk to show to the manager.
I packed my stuff and left in the afternoon before my check out day , I couldnt stay in that room anymore. The place was obviously infected with roaches.
I took pictures of the cockroach with the time and day matching my stay .
Hope i get a refund, I checked out before and maybe i got contaminated.
I asked a total refund but the manager was cold and not nice.
The pictures show the cockroach
Still waiting for my refund.
Rooms: I found cockroaches in my room !

Business Response on Google Apr 3rd, 2024
Dear Mariana, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

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Overall Rating

Overall Rating
( 856 Reviews )
458
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94
41
78

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