Rechtien International Trucks and Idealease of South Florida

Hours

Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM

Chamber Rating

4.0 - (362 reviews)
223
38
24
17
60
Read Our 362 Reviews

Chamber Rating

4.0 - (362 reviews)
223
38
24
17
60
  • Captain Carlos

    Parts department personal are non professional and dry people, it's hard to get a help from them.. the expend more time in they mobil phone than trying to help customers.
    Dec 21st, 2023

  • Luis Romero

    Owner/operators, beware of taking your truck here. You will be better taken care off at an independent diesel mechanic shop. Took my truck in for rough idling and brakes, first time, work was deemed complete by dealer (changed an injector, Egr valve and a sensor at the intake), I took off and was left stranded on side of road a couple of days later, $1k tow. Their mechanic came back with another diagnosis, this time on high level soot dpf, took them 2 weeks to remove and reinstall, I of course paid for this second bill, no questions asked. Truck continued to have same rough idling, brakes were never fully solved, almost left me stranded a second time. They asked me to take it in a third time but I decided to take my $10k loss and take it some somewhere else. I sensed their mechanic would come back with another diagnosis and I would have to pay once again to find out if maybe my truck would work normally. I have since taken it to another shop and everything is pointing at an injection issue, either loss of pressure at rail, injector or failing fuel pump. Rechtien cost me $10k in bills and $30k in lost revenue and I am still having the same issue. My take is, the mechanic that worked on my truck, is not qualified, he is simply a part changer and the person at sales just relays what the mechanic says as they themselves arent mechanics.
    Mar 28th, 2024

  • Tony

    Super slow service, rude to serve. When we arrived there were no customers and the person at the counter when we asked him said that he was busy so we should wait to see who would serve us . At that time and it being only 4:30pm we waited more than 35 minutes to 40 minutes for someone to come to our attention. Terrible service
    Dec 19th, 2023

  • Divyanshu Sharma

    good experince
    Dec 3rd, 2023

  • Mr Bee

    Slow Slow Slow If Youre a solo owner operator I wouldnt recommend bringing your tractor here, My truck has been here for 15 days and still havent made it to the bay, Every time I call they tell me my tractor is next in line for diagnostic testing, they dont call you to update you on any information STAY AWAY
    Oct 25th, 2023

Read Our 362 Reviews

About
Rechtien International Trucks and Idealease of South Florida

Rechtien International Trucks and Idealease of South Florida is located at 7227 NW 74th Ave in Miami, Florida 33166. Rechtien International Trucks and Idealease of South Florida can be contacted via phone at 305-888-0111 for pricing, hours and directions.

Contact Info

  •   305-888-0111

Questions & Answers

Q What is the phone number for Rechtien International Trucks and Idealease of South Florida?

A The phone number for Rechtien International Trucks and Idealease of South Florida is: 305-888-0111.


Q Where is Rechtien International Trucks and Idealease of South Florida located?

A Rechtien International Trucks and Idealease of South Florida is located at 7227 NW 74th Ave, Miami, FL 33166


Q What is the internet address for Rechtien International Trucks and Idealease of South Florida?

A The website (URL) for Rechtien International Trucks and Idealease of South Florida is: http://rechtien.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness


Q What days are Rechtien International Trucks and Idealease of South Florida open?

A Rechtien International Trucks and Idealease of South Florida is open:
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM


Q How is Rechtien International Trucks and Idealease of South Florida rated?

A Rechtien International Trucks and Idealease of South Florida has a 4.0 Star Rating from 362 reviewers.

Hours

Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM

Ratings and Reviews
Rechtien International Trucks and Idealease of South Florida

Overall Rating

Overall Rating
( 362 Reviews )
223
38
24
17
60
Write a Review

Captain Carlos on Google

image Parts department personal are non professional and dry people, it's hard to get a help from them.. the expend more time in they mobil phone than trying to help customers.

Business Response on Google Feb 2nd, 2024
We're deeply sorry to hear about your experience with our parts department. Providing exceptional customer service is our top priority, and we sincerely apologize for any inconvenience caused. Your feedback is invaluable to us, and we'll address this matter immediately with our team to ensure that all customers receive the assistance and attention they deserve. If there's anything specific we can do to make this right for you or assist you further, please don't hesitate to reach out to us directly at [email protected]. We appreciate your patience and understanding.

Luis Romero on Google

image Owner/operators, beware of taking your truck here. You will be better taken care off at an independent diesel mechanic shop. Took my truck in for rough idling and brakes, first time, work was deemed complete by dealer (changed an injector, Egr valve and a sensor at the intake), I took off and was left stranded on side of road a couple of days later, $1k tow. Their mechanic came back with another diagnosis, this time on high level soot dpf, took them 2 weeks to remove and reinstall, I of course paid for this second bill, no questions asked. Truck continued to have same rough idling, brakes were never fully solved, almost left me stranded a second time. They asked me to take it in a third time but I decided to take my $10k loss and take it some somewhere else. I sensed their mechanic would come back with another diagnosis and I would have to pay once again to find out if maybe my truck would work normally. I have since taken it to another shop and everything is pointing at an injection issue, either loss of pressure at rail, injector or failing fuel pump.
Rechtien cost me $10k in bills and $30k in lost revenue and I am still having the same issue. My take is, the mechanic that worked on my truck, is not qualified, he is simply a part changer and the person at sales just relays what the mechanic says as they themselves arent mechanics.

Business Response on Google Mar 30th, 2024
Dear Luis,We are deeply sorry to hear about your negative experience with our service department. Please know that we take your feedback seriously, and we have taken steps to ensure that similar situations do not occur in the future.I wanted to inform you that our Service Manager at this location reached out to you on Friday, March 29th, to review the truck himself at no cost to you. We hope you reconsider letting him take a look.If you would like to discuss this matter further or if there is anything else we can do to assist you, please do not hesitate to contact us.

Tony on Google

image Super slow service, rude to serve. When we arrived there were no customers and the person at the counter when we asked him said that he was busy so we should wait to see who would serve us . At that time and it being only 4:30pm we waited more than 35 minutes to 40 minutes for someone to come to our attention. Terrible service

Business Response on Google Jan 25th, 2024
We're truly sorry to hear about your disappointing experience at our establishment. Providing efficient and courteous service is of utmost importance to us, and we sincerely apologize for falling short of your expectations. Your feedback is invaluable, and we will address this issue promptly with our team to ensure that such incidents do not occur in the future. We deeply regret any inconvenience caused and appreciate you bringing this matter to our attention. Please know that your satisfaction is our priority, and we would welcome the opportunity to make things right. If you would like to discuss this matter further or require any assistance, please don't hesitate to reach out to us directly at [email protected]. Thank you for your understanding.

Divyanshu Sharma on Google

image good experince

Business Response on Google Feb 7th, 2024
We're incredibly grateful for your 5-star review! Thank you for taking the time to share your positive experience with us. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Mr Bee on Google

image Slow Slow Slow If Youre a solo owner operator I wouldnt recommend bringing your tractor here, My truck has been here for 15 days and still havent made it to the bay, Every time I call they tell me my tractor is next in line for diagnostic testing, they dont call you to update you on any information STAY AWAY

Business Response on Google Jan 16th, 2024
We're truly sorry to hear about your experience. Your satisfaction is important to us, and we take your feedback seriously. If you could provide more details about what went wrong, we'd greatly appreciate the opportunity to address any issues and make things right. Please feel free to reach out to our customer service team at [email protected], and we'll do our best to resolve any concerns you may have. Thank you for bringing this to our attention.

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Overall Rating

Overall Rating
( 362 Reviews )
223
38
24
17
60

Write a Review

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