Pure Dental Brands

Bad experience with one of the dentist. The dentist took my $17,000 for dental implants that failed. Jeff Rolling did nothing to help me.nothing
Feb 23rd, 2022

If I could give it no stars I would. Ive been trying to get in contact with someone since February about an issue it is now September and issue is not resolved nor has someone been in contact with me about the issue, every 2 month I would get lucky and someone would answer they phone and they would say they would get back to me about the issue and still nothing. Worse customer service ever. Just avoid this company if you can
Sep 13th, 2021

7 years with the company! Great work environment.
Apr 5th, 2020

Jul 27th, 2019

I had been with crossroads for a year, so when my son had a crown fall out and a tooth exposed I called them. My son had to been seen else where over the years and they said it would be more than a month before they could see him. I went to cross roads and explained my son was 7 and needed a crown replaced. The receptionist was happy to help and got me an apt a few days later. When we got to the appointment, after exam and X-rays were complete we were shocked to be told the Crossroads is not a pediatrics dentistry and they did not have the capability to replace my sons crown. Why was this not communicated during the initial phone call, or the appointment confirmation call? Of course, the error falls on the paying customer. Who despite not being treated has to pay for an unnecessary exam and X-rays. My hope would have been that CrossRoads made their error correct by taking accountability for the miscommunication but unfortunately based on multiple reviews that is not a standard practice at CrossRoads.
Sep 1st, 2022