Allegrow

Great energy, Had to do this on Zoom and it went great. They were able to keep us on track and focused The only other feedback is it could have ended an hour earlier. I think we wwere all getting a bit glossy -eyed by the end! But the presenters were great Thank you for helping us develop our Vision and Brand!
May 30th, 2020

The Symphony Agency did an incredible job building our two businesses websites from scratch. The time and care they put into understanding each business is truly reflected in the details and overall image of the site. I would highly recommend them to new businesses.
Apr 16th, 2020

Our practice has been working with The Symphony Agency for a few months now and everyone we have come in contact with has been extremely helpful, professional and energetic. Their ideas are taking our clinic to the next level for potential growth. We have enjoyed working with our team, Lauren, Olivia and Jodi. I cannot say enough good things regarding these amazing people and how they deliver their marketing vision to us. We are looking forward to continue working with The Symphony Agency and anxiously await their marketing recommendations.
Jan 18th, 2020

We are SO impressed with Symphony's processes, and Lauren's knowledge, awareness, and skills in the branding and marketing arena.....for any brand, not just ours! She was able to define and quantify every issue we've been having, in a way that works for us! We initially approached Symphony to help us redesign our website, but Symphony was truly collaborative, and actually offered an entire Success Orchestrator Workshop that addresses all the issues we were having....in a direct "let's fix it" way. We actually feel Lauren to be an extension of our team now, which is one of the convictions we have of our own offerings in the engineering and technology space. I can't even imagine working with anyone else, and am just so thoroughly impressed with the value we are getting from this relationship. Thank you Symphony!!
May 8th, 2021

We engaged Symphony in 2017 to redesign our website and transfer it from our previous content management system to Wordpress. There were numerous problems throughout the engagement, and we eventually pulled our business from Symphony after sustaining an ongoing major loss of revenue. Upon converting to the new website designed and coded by Symphony, we immediately started losing traffic. The losses continued for 6 months, bottoming out at 75% below pre-launch traffic levels. Since our entire business was based on organic search traffic, we lost approximately 75% of monthly revenue and our business was severely damaged. We can't say with 100% certainty that all of the traffic loss was caused by Symphony's errors alone. However, we had several outside SEO audits which confirmed numerous website coding and structural errors made by Symphony. Additionally, we had years of steady traffic growth prior to the engagement with Symphony, sailing through numerous Google algorithm updates without traffic loss. Immediately after Symphony's site launch we started losing traffic, and were hit with every subsequent algorithm update. It became clear over time that Symphony did not know what was wrong or how to fix it. To their credit, they admitted many of their mistakes and fixed them when shown, but by that point it was too late. Obviously we had to pull our business. After taking back control of the site and doing extensive remedial work over the following year, traffic and revenue returned nearly to previous levels. Symphony did not have the SEO expertise they purported to have, and had no quality assurance process to check their work. If they had simply admitted to being unsure of their knowledge, or recommended an outside SEO audit prior to launch, it's likely many errors could have been avoided. They’re great at marketing themselves, but in this instance did not have the skills to back it up. We did not engage Symphony for any pay-per-click or marketing services, so we cannot comment on their expertise in those areas. We would not recommend Symphony for any SEO services or content site architecture work. If you have or need a website that receives high levels of organic search traffic, we strongly suggest finding a different agency with more SEO expertise.
Oct 26th, 2020