Benjamin Franklin Plumbing of South Daytona

I am new to area and called to get my reverse osmosis installed in the kitchen sink. Quote when they came out was almost 800.00. Called a local plumber and got it done in under an hour for normal price of 145.00. Would never call them again. Total rip off artists.
Apr 12th, 2023

Great experience. Very professional. Will use again
Mar 4th, 2023

Service: Water heater installation
Jan 2nd, 2023

Service: Plumbing leak repair
Dec 2nd, 2022

I generally use another plumbing company, but chose to go with this company after reading the advertisement that states that they pay the customer for every minute they are late. I got a text early in the morning stating that my techician was "in route to your home." It was over two hours before anyone arrived. I texted back later that day making them aware of this issue. No offer of adjusting the bill, no response at all. As another customer mentioned, they pushed HARD for a water softener system, which of course I refused. After spending $2000 for replacing two shower heads, I was left with two large holes in the walls and told that I would be contacted about the drywall repair (I was also previously told that the company contracted with someone who did this). This was not a misunderstanding. I specifically remember asking the technician as he was leaving about the drywall repair, and he said that someone would be in touch. Now I'm told that this was incorrect information, that they do not do or contract with anyone who does drywall repair, and the person I spoke with about the issue only cared about pinpointing who told me this (I've had exactly 3 of their people into my home -- surely they can figure out with whom I have spoken). I was repetitively asked -- "Who told you that?" as though I was making it up. Absolutely no attempt whatsoever was made to resolve the matter. Ben Franklin my eye. They should call themselves Ali Baba and the 40 Thieves. Service: Shower repair
Oct 14th, 2022