Subway

I just accompanied a friend to buy her pod, nice small place, good service
Mar 5th, 2024

The young gentleman was so nice professional and prompt. Jan 14 about 3:30 pm is when I visited. Cant believe I didn't get his man. Awesome service. Really appreciate good customer service
Jan 29th, 2024

This Subway sucks. I'm sorry it needs to be shut down
Jan 12th, 2024

The gift card I was given as a gift was supposedly invalid after the sandwich was made so I paid in cash. The employee here told me to "Validate" the card on the Internet Subway site. There is no place to "Validate" the card and no phone number for customer service where anyone answers the call. I did verify that there was $30 on the gift card at the website. I sent customer service a message as it was the only way to contact them through their website. Got a message in my email that they would address my concern. Nobody emailed me or phoned me for 2 weeks so I went back to this Subway and tried to by chips with the card. Still saying invalid. The employee game me a phone number for the corporate office in Miami. The message said to contact customer service on their website so I did so again. Nobody to address the concerns at the Miami office either. Finally got an email message from customer service at my second request telling me the card is Valid and to try using it again. Total runaround. Been there, tried that. Twice. Sent the card back to the friend who is returning it to the store out of state where she bought it and she's sending me cash for the money that was on the card. She said she won't ever buy a Subway gift card again and I won't either because Subway is way too cheap to have a customer service that answers phone calls for issues with their gift cards.
Feb 21st, 2024

Stopped by for a sandwich. Customer ahead of me was asking for more Mayo (3 times), more bell pepper, few more black olives and so on. The server (probably the owner) was looking angry and upset. I was next in line giving him benefit of doubt until I was asked by the other server what did I need. Then I realized you had to ask for more. I orders Italian all meat sandwich with bit of everything you can put on it. She dropped few tomatoes, onions and lettuce and started wrapping without any question. I complained like customer ahead of me. She never asked anything else would you like, salt and vinegar, mayo etc., Other server (the owner I believe) came to her help while unwrapping my sandwich saying she just followed the protocol what and how much to use. My view: this branch give customer the least amount. They want to serve 7 customers what should be used for 5. Only profitability for the owner is the mission and no concern about customer. Will never visit this place ever - yet will not drop having Subways sandwich in future. Very sorry state of sandwich I received.
Jan 3rd, 2024