Princess Hair Pizzazz

My child didnt even make it to the chair at this location. As we walked in I said hey no response! I was in there for at least 5 minutes without a greeting how may we help you NOTHING before walking out . Very unprofessional. Even my daughter got a bad vibe and asked if we could leave .
Apr 5th, 2024

The staff is friendly, warm, and cooperative. They greet me with happy faces all the time. I strongly recommend Simone to everyone. Shes an expert in hairdressing and knows the latest trends in the industry. Princes Hair Pizzazz is very neat and clean i loved the atmosphere . They give the highest importance to maintaining hygiene standards. The services are awesome definitely a 10/10.
Mar 9th, 2024

UNPROFESSIONAL HAIR SALON NEEDS A NEW MANAGEMENT TEAM THE MANAGERS ARE SO GHETTO AND LACKS PROFESSIONALISM!!!!!!!!!!!!!! I WILL NEVER BRING MY DAUGHTER BACK THE MANAGERS ARE RUDE AND DISRESCPECTFUL I WILL NOT SPEND ANOTHER DIME AT THIS SALON IM SO DISAPPOINTED
Mar 5th, 2024

Absolutely the worse!! Ive been taking my now five year old daughter to Princess Hair Pizzazz for close to a year and half once every month and had never had an encounter how I did on Saturday March 2, 2024. I traveled over 40 minutes to get to appointment to be treated rudely, disrespected and be ignored by my hair stylist Dakayla (Kayla) Bobo. I arrived five minutes late and upon walking in there was no one to greet us at front desk so we sat down and was greeted and checked in by another stylist. After 20 minutes of watching my styles DaKayla walk from the front back, back to front casual making small talk around the salon, still not saying a hello, Ill be right with you , give me a few more minutes nothing I walked up to her and casual ask if we would be getting started soon as at this point we had been waiting 20 minutes. DaKayla response was for me to sit back down as she rolls her eyes and told me rudely she would be right with us which I thought was extremely unprofessional and rude to tell a customer to sit back down then proceeded to say I can just cancel my appointment and get refund which was totally uncalled for especially when Ive been to her several times and had never been talk to this way ask her if she was okay seem she was upset to ensure she was in right mind set to do my daughter hair she said you need to sit back down and shell be over in a minute so her rude, disrespectful unprofessional manner caused me to request my money back and leave with a half apology from the manger Ambriel Simone. Which made it worse bc the manager was sitting right there allowing her associate to act in that manner which is totally unacceptable. I will never return as the company has great concept but under poor management and the many of the stylist talk loud inappropriately and just are unprofessional I highly recommend you go somewhere else.
Mar 6th, 2024

My visit to the Cumberland location today was a hot mess. I booked medium knotless braids and apparently it was my fault the stylist was over booked. So not only did I have to leave with the style not finished, I also had to accept work that was obviously rushed. And then to top it off the other stylists attitudes in the salon were nasty and extremely unprofessional while they talked about the situation in front of me and my child like we couldnt hear. Bottom line is every time I visit this salon they reach a new level of unprofessionalism and its baffling. However this is definitely my last time experiencing it and if you value your time and want work thats not rushed, I would find another salon.
Feb 27th, 2024