Budget Car Rental

Careful the deals they say you are getting probably wont materialize. Even tho you REQUEST the least expensive car, youll probably have to take the more expensive kind, because surprise! Thats all they actually have available. Just know what you are in for.
Feb 18th, 2023

Feb 17th, 2023

Budget let me reserve a car for a certain date and time at the Augusta GA airport. When I arrived at the airport to pick up my car I had reserved, the Budget Rental people told me they had no cars to rent. It took them a full 24 hours to get a vehicle for me and it was not what I had rented on the website. This lack of customer service cost me personally three taxi fares for too & from and then back too the airport over a 24 hour period just to get a car that your website said was waiting for me, while it was not. This event cost me extra time that I did not have to take care of this issue and also the additional cost of the money for taxi fares. Further, when I had tried to call the Augusta Airport Budget office the following morning to ask if they had any cars yet, they would not answer their telephone, it has no voice mail to leave a message, and after mulrtiple rings it gives you an error message. I had to call the Budget National Customer Service line, to contact someone in person to talk to. DON'T RENT CARS ONLINE IF YOU DO NOT HAVE THEM IN STOCK TO RENT!
Feb 11th, 2023

Very helpful staff !! Great experiance
Feb 10th, 2023

I dont know whether they cant afford reliable cars or they just cant keep the maintenance up but this is actually aad to think that a customer is renting a car that is kept together with duct tape. Ive had to rent cars due to my job and just wow! The cars have been disgustingly dirty and sound like theyre barely holding up. I told one rep that the car she'd given me was the same car that I'd had before and was dangerous and she told me, "well, bring it back if you dont like it."
Feb 10th, 2023