Cricket Wireless Authorized Retailer

Lauren is the true mvp, She is very attentive to every question I ask her. She is always kind and considerate, she also pay attention to detail very well. I can honestly she is the Definition of complete customer service/satisfaction. Sincerely, Marcus Griffin
Jan 19th, 2024

Literally everytime I have went in this cricket the Caucasian lady has a very racist attitude,you can definitely tell she don't like Hispanic or black people seeing as I am a black Cuban.See really leaves a bad taste in my mouth and I try avoiding going to this one,but at least she's in the place and you're able to pay your bill because the other cricket on MLK will either have it's computers down so you can't pay Or they will leave the place wide open for close to 30minutes to an hour.I am not joking they have literally left the cricket store on MLK wide open so long to where there was another couple in there waiting on them for 30minutes when I came up to pay my bill.
Jan 16th, 2024

Very helpful and attentive.
Sep 7th, 2023

It says on maps that it's open and it's closed late for about two hours there and it's closed.
Jun 6th, 2023

I took an elderly friend here and the salesperson was so inexcusably awful. He wouldn't give her straightforward information about what the cheapest plan was. He kept saying, " well how much do you want to spend?" We found a flyer on the desk that gave us the info he seemed unwilling to give us. He did little to show her the different phone options. He didn't let her enter her own PIN discreetly, instead choosing one for her. Additionally, he played downright creepy music with vulgarity. He did at least change it after I complained. Finally, my friend suspects he overcharged her because he said the activation fee was $85. She paid, but then discovered later the receipt only reflected a $25 charge. She paid with cash so he probably pocketed the extra money. Shameless is the person that takes advantage of an elderly woman.
Sep 26th, 2023