AutoNation Volkswagen Savannah Service Center

Tyffany Hartley _{on Google}

Apr 7th, 2024

VW of Savannah was very friendly and helpful when I got my car serviced there. They went above and beyond to make sure my car and I were taken care of.

Tyffany Hartley _{on Google}

Apr 7th, 2024

VW of Savannah was very friendly and helpful when I got my car serviced there. They went above and beyond to make sure my car and I were taken care of.

Andre Perry _{on Google}

Apr 4th, 2024

A pleasant environment and experience!

Andre Perry _{on Google}

Apr 4th, 2024

A pleasant environment and experience!

Tam doan _{on Google}

Apr 3rd, 2024

Thanks for your replies to my second reviewed of my issues.
As you said you are the OWNER OF DEALERSHIP you should know what do to correct the issues to your customers and your employees.
There is nothing else for me to contact one of your General manager to discuss and solve the issues like you said!!!! Your already told me you're going to order the parts missing on my vehicle 2 times and that's just a LIAR.
My vehicle bought it from your dealership still under warranty and have a missing part. We let the Managers and sales person knew, they said they will (Take It From Another vehicle) and send it to me. I have been waiting for 3 months before I wrote a second reviews. And with your respondedone of sales person contacted me after that and let me know the part missing on my car had been ordered But one month later I still not receive it yet !!!! What else do you want me to contact your General managers? Fix your peoples, Stop Thieves and take peoples money.
BBB
Better Business Bureau will be my next complaint.
By the way I has been ordered the parts, and arrive in 3 Days its cost me $88.99. who do I send the invoice to??? FREE LABOR.
- THIS IS A SECOND REVIEW is for the OWNERS of Auto Naition VW of Savannah.
Today is 04/03/24 after a month with my first reviewed.. than with your responded, and a message from your sale person name Michael Lowe said the parts had been ordered. But One month later it still Not Arrive to me yet.
HERE MY FIRST REVIEWED .
PLEASE read this review and let your family and friends know BE AWARE OF THIS DEALERSHIP IF YOU HAVE NO PLACES ELSE TO BUY A CAR. THEY ARE NOT HONEST PEOPLES THERE and they will take advantage of you any way they can.
ITS My Daughter first car for college!!!!
I bought the 2021 camry xse in last September 2023. Shawn the financing Manager and his sale mans name Michael Lowe. They both tried to fool me on financing payments. Theyre give me a financing paperwork and ask me to sign with a monthly payment $426.89 for 72 months after I put down payment $20,000 and financed amount of 12,236.71 with annual percentage he gave me 7.29% . ( We decided to took 72 months just wanted for my daughter she can afford a low payments and build up her credits)
I told them my payment should be a little over $200 but not with the amount on the paperwork they give me to sign! when he saw me refuse to sign then he took it back to the manager and bring back to me with a new amount payments .This time is $374.23. I let them know it still not the correct numbers i should pay for 72 months. I show him my exactly payment should be $201.96 after i used my Calculator with 7.29% interest rate of 12,236.71. At this time he have to correct the payment to the amount I show it to him .
3 months later when my first oil change on the vehicle I bought from them I discover the bottom oil pan cover is missing. I came to the dealership and see Shawn and Michael to let them know it missing on the car . Shawn he told me he let Michael go ( find on another the car of their dealership take it and send it to me. Really). I have been waiting for over 2 months and I also sent a text to Michael Lowe the sale man ask for the missing item they both promised send it to me! His last respond to my text 2 weeks ago he said ( I check with parts ) but never get back to me.