Spectrum

Friendly and helpful staff!
May 3rd, 2023

Every time I walk in the Lahaina location I am quickly greeted, which is nice. Especially when I have an issue (with my account, nothing they did) that may take a little more than a standard equipment switch out. Last night was no different. Patricia greeted me with a smile and was ready to help. This called for some managerial assistance and so she called Malama, who also was welcoming and helpful. They got everything taken care of for me with patience. I also noticed another lady came in and had been scammed. I am not really sure of the details although I know she also left happy! Great store, great service!
Mar 20th, 2023

Very helpful
Jan 17th, 2022

I was pretty skeptical when I heard there is only one internet service I can get in Lahaina, which is Spectrum. I'd been burned badly by Comcast on the Mainland. However, I was pleasantly surprised at how fast their basic internet service is (and I'm a techie and require fast download/upload speeds) and how responsive they are on the phone to troubleshoot issues. The only reason I didn't give 5 stars is because I did run into issues with setting up my internet, where I had to call in multiple times, on multiple days to get them to reset my modem from their side in order to connect and stay connected. I got the impression they've got some communication or process issues over on their team's backend. Other than that, great service and mahalo!
Dec 22nd, 2021

It's just the beginning we'll see how it goes.. Just like Luke said wait till Monday.. Just wanted to make sure that you know that sent from true link And make sure to set up like it says in the hold of spectrum. His phone is acting up even more than ever... I'm just wondering if I'm getting buffered.. Since now I just have Internet and mobile But no proper IT available is available like Verizon. If you're an Internet provider you should be able to remote access if you don't you have very very poor service open hopefully we'll connect I have a lot to do that involves military military and, along of overdrafts that this has cost me with the bank.. Hopefully we can connect tomorrow but I have many things to do.. But this is definitely at the top of the list.. To rectify properly and hopefully you've tracked down the person since I saw Luke and talk story and called all the names and dates..
Mar 2nd, 2022