Dennis Dillon KIA Parts and Service

David in service is great!
Apr 7th, 2024

Prompt service and parts.
Feb 5th, 2024

Feb 4th, 2024

Terrible wait time. No communication. I had to call every few days to see where the vehicle status was. They fixed it once, only for my wife to drive off the lot, and find that the same dash light that we brought it in for was still on. Brought it back and had to explain why they still needed to fix it. They had no idea what they were fixing on my car. I had to call back multiple times to manage them. It was under warranty, clearly they werent making very money so they pushed my small ticket back and put other jobs in higher priority. Took 15 days total for a 45 minute job. Will not be returning to service my Kia.
Jan 12th, 2024

I went to Dennis Dillon Kia today for a scheduled oil change and new windshield wipers. I appreciated how easy it was to schedule online. I was in and out in less than an hour. I received excellent service starting with Service Advisor Harry Rood. The waiting room was very clean and comfortable. Drinks and the vending machine were available. I received a link to a video I inspection performed by certified technician Damian, which was very helpful. When I got my car back, it was cleaner than I left it. This experience exceeded my expectations. I will be returning to Dennis Dillon Kia for future vehicle maintenance, as needed.
Dec 28th, 2023