Batteries Plus

I have been coming here for years and have bought a lot of battery's from them years, but the manager was so rude to me I will never go back again. He was not a nice person.
Mar 19th, 2024

On January 2, I stopped in, it was Tuesday. I paid $114+ for a Dyson Vacuum battery. I was told my battery replacement would be in Tuesday January 4. I called, "sir it wasn't on the truck, but it will be here Thursday January 6". We will call you, it is here. Tuesday on January 9. When I called again, oh, it's coming on January 11. I got a call, your battery is in. I got to the store, gave them my recipe, "be right back" he said. Dude came out and put a cardboard package on the counter. I said "ya, that ain't it" "sure it is he says" as he begins to ring up a $114+ invoice. "Dude, I already paid for the battery, what you have here is a 3.4vdc cell phone battery , not a 22.8 vdc battery for a Dyson " I got my money back, I've got one coming from Amazon for $32. These children don't have a clue. Do your homework, don't waste your money here. Your reply was that I should contact the manager. To what end? I told the two employees that were trying to help me that I would source the battery for my Dyson elsewhere. I was able to order a replacement from an online retail store for around $35. That's a considerable savings compared to your store, and yes it is an OEM product.
Jan 11th, 2024

The Batteries Plus store is clean and well organized. The staff, on the several occasions I have shopped there, really knows how to open (without damaging) my broken "gizmos" and put new batteries in them so they work again. The store clerks sell me just what I need and they do so it quickly saving me time and effort. Thank you Batteries Plus: I'll be back!
Dec 23rd, 2023

The staff is so helpful and treats you like family!
Dec 10th, 2023

Great customer service
Dec 1st, 2023