Verizon

I hate Verizon
Feb 25th, 2023

It is very difficult to come across good salesmanship.. let me start of by saying Dani was an absolute stellar saleswoman! Walking into any place to purchase anything can be intimidating but the GM Mayra and Dani were sweet, professional, knowledgeable, and respectful. Im personally in sales. Coming across people that care is extremely rare! Thank you Ladies! I will always come back here for help,
Feb 17th, 2023

Not worthy of one star. Customer service is seriously lacking. Lied about promotions after their tryout period when it was too late to cancel told me I didnt qualify. Told me to go to store for paper print out of bill. Came to this location 4 employees lazily hanging around, not sure why they told you to waste your time coming but wait for bill to be mailed out, now mind you we all know USPS. Im glad I left! Go to T-Mobile. Verizon service is overpriced. Issues with perks was charged month after month for Hulu on my card and Verizon bill. Took several billing cycles to address. Avoid.
Dec 19th, 2022

Is there a way to contact someone there . I bought a phone and the screen cracked before I made it home... the screen protector didn't protect it . You had no case there , and the one I ordered didn't make it in time.. very frustrated.. I'm not in Chicago and I need to find a way to contact someone at the store.... help? UPDATE: THEY NEVER GOT AHOLD OF ME AND I NEVER GOT ANY HELP OR A REPLACMENT . DO NOT SHOP HERE!
Dec 11th, 2022

Max helped me do my phone trade in and find just what i was looking for! on top of that they helped my family save money on our whole plan by upgrading to 5g. the rest of the employees were also very nice
Nov 10th, 2022