Ulta Beauty

( 200 Reviews )

1107 South Delano Court
Chicago, IL 60605
(312) 583-0554
Website

Listing Incorrect?

Hours

Friday:

10:00 AM - 9:00 PM

Saturday:

10:00 AM - 9:00 PM

Sunday:

11:00 AM - 6:00 PM

Monday:

10:00 AM - 8:00 PM

Tuesday:

10:00 AM - 6:00 PM

Wednesday:

10:00 AM - 8:00 PM

Thursday:

10:00 AM - 9:00 PM

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

3.9 - (200 reviews)

110

Read Our 200 Reviews

Chamber Rating

Verified Member

3.9 - (200 reviews)

110

› ‹

Megan Robotka

Mar 24th, 2024
Aida Narui
I want to preface this by saying that Im usually mild tempered so I never negative reviews. I brush most things off but this experience has left me aggrieved enough to say something. Im a POC and I noticed when I walked into Ulta, no one greeted me. Not a big deal and I wouldnt have cared enough to say something about it. What I did notice is that a white woman came in after me, and there was the hi, welcome to Ulta. Okay, again, not a big deal because I just wanted to quickly look for Lake & Skyes 11 11 and leave. Imagine my surprise when I see all the perfumes locked up and I couldnt find the said perfume. I am a very shy person, so normally I prefer being left alone while shopping. As I was wandering the store for about 10 minutes looking lost, Ive notice the employees would only go up to the white women shopping and asked if they needed help. I would make eye contact with these employees after the customer said they didnt need help, and the employees would walk away and not say anything to me. This is a pattern that I noticed; the employees would ONLY approach the white women in the store. By the perfume aisle, there were two employees talking to each other and I noticed they would send me periodically send glances at me while still talking. I left quickly because based on the employees attitude, I did not feel welcomed there. Its disappointing because I know Ulta employees are required to have diversity training. So either have more diversity hires at this store or have all the employees review the diversity training because I can see its clearly needed. If you want to be racist, then dont make it so obvious. Regardless, I am not coming back to this store ever again.
Mar 22nd, 2024
Miracle Montgomery
If it could give zero stars for this location I would. The customer service at this location is awful! It has been several instances where the service has been dissatisfying and Ive always given grace, but its unacceptable to keep happening. I went in a few days ago to pick up some beauty items for a gala I was attending that evening. I was in the store for about 45 mins before anyone asked me if I needed any help, so I proceeded to locate items on my own. As Im trying out testers, I see that there are no makeup wipes stocked anywhere on the back ends of the walls. The only person in sight to ask for makeup wipes was the Benefit brow specialist. I saw he had a client coming in so in an attempt to not take up too much of his time, I simply asked if he could provide me with wipes for the testers. He was rude and stated theyre on the back wall stations. I told him they were empty, as I had checked them all. He then ignored me and began tending to his client. I was able to locate some paper towels to wipe makeup off my hands and wrists. Then, a young lady finally asked me if I needed any help. I informed her of what I needed (a blush) and as she proceeded to help me, she got called to the register. She told me shed be back. As she attempted to come back, she was AGAIN, called back to the register. So I sat there and waited because there was no one else around to assist. Once she finished at the register she avoided coming back to me and began helping another customer. I was patient and then when I noticed she had a moment, I asked if I could just get some help with locating the blush she was initially going to help with. Rudely, she stated Ill be with you in a second. She never came back and proceeded to help the client with all of his needs. I actually heard her tell that client Ill help you with whatever you need to make sure you have everything and walked briskly past me. It took everything in me not to just put down the all items I had found and just leave. Had I not been crunched for time with the gala that evening, I would have. She deliberately left me and my 4 yr old sitting there waiting with no follow up. I went back to search for the blush on my own until I spotted a manager who after all of this time was able to tell me that they were sold out of it. Thankfully, she was able to help me find something else but she was also rushed. This is my neighborhood Ulta and Im a platinum member, so this is beyond disappointing. The lack of regard and dismissive attitude toward customers should really be checked here. Before I ever think about going back Ill go to Sephora.
Mar 1st, 2024
Miranda Schmidt
Five stars to Daniel and Laura (Lauren) who were so kind and took their time to help me find super specific items!!
Feb 27th, 2024
airel pendelton
I came to Ulta for the first time ever over the weekend. I'm usually a die hard Sephora girl but I herd Ulta had an amazing reward system so I decided to give you guys a shot and I wasn't disappointed. TATYANA customer service was absolutely spectacular! Not only did she have answers to every single question I had but she also was super knowledgeable about EVERYTHING from body care, perfumes, and makeup. Even though a-lot of the things I originally wanted to try where sold out Tatyana kept the recommendations coming so I still left extremely happy with the replacement items we picked together. Tatyana has such a bright spirit and amazing personality! I can't wait until my next visit all due to the amazing service from Tatyana. I'm not someone who usually leaves reviews but by the end of my shopping experience I didn't even wanna leave the store so I knew I had to. Thank you Tatyana!
Feb 27th, 2024

Read Our 200 Reviews

About
^{Ulta Beauty}

Ulta Beauty is the US' largest beauty retailer for cosmetics, fragrance, body, skin & hair care products. Shop over 25,000 products from 500 brands including Tarte, Fenty, Redken, TULA, & CHANEL. Plus, exclusives like Kylie Cosmetics, Olaplex, Colourpop, PATTERN, florence by mills, Juvia's Place & Ulta Beauty Collection. Conscious Beauty at Ulta Beauty offers choices in products that range across vegan, clean ingredient, cruelty-free, sustainable packaging, and making a positive community impact. The Salon at Ulta Beauty offers hair, skin, makeup, brow services & ear piercing. Book an appointment online for a haircut, hair color, brow wax, lash extensions, lash lift or makeup application. Walk-ins are welcome if stylists are available.

Contact Info

(312) 583-0554
Website

Services

Brow_Services
Curbside_Pickup
Hair_Services
In_Store_Pickup
In_Store_Shopping
Services09
Services10
Skin_Services

Brands

Hugo Boss Fragrance
Shimmer Lights
Kinship
Conair
CoTz
Nail Tek
Too Faced
Curlsmith
Wet Brush
Drybar
Montblanc Fragrance
Wakse
Gillette
Seche
Innersense Organic Beauty
Drunk Elephant
Oh K!
BeautyBio
DHC
Donna Karan Fragrance
St. Tropez
Aquaphor
Laura Mercier
Escada Fragrance
Buttah Skin
Nemat
Dr. PAWPAW
Clinique
Made By Dentists
Kitsch
Youthforia
Freeman
Tarte
Black Girl Sunscreen
Kiss
CURLS
Chi
Earth Harbor
The Body Shop
CHANEL Fragrance
Kopari Beauty
Pravana
SUNDAY RILEY
LAVANILA
BeautyStat Cosmetics
Beauty Bakerie
Touchland
PEACH & LILY
Tartan + Twine
OUAI
St. Moriz
American Crew
Philosophy
Clinique Fragrance
Coach Fragrance
La Roche-Posay
NYX Professional Makeup
Patchology
Eylure
Barefoot Scientist
PooPourri
Flowery
Ellis Brooklyn Fragrance
Jean Paul Gaultier Fragrance
NUDESTIX
The Vintage Cosmetic Company
ULTA Beauty Collection
PATTERN
Blissworld Llc
CeraVe
Buxom
Hempz
Keratin Complex
Schick
Rizos Curls
Kate Spade New York Fragrance
Eos
sugardoh
Ardell
frank body
Milani
Ouidad
Da Bomb
Beauty Finds by ULTA Beauty
Vitabath
It Cosmetics
fresh
MAËLYS Cosmetics
Proactiv
iHome
Burt's Bees
Red Carpet Manicure
TAN-LUXE
Live Tinted
Hask
Nexxus
KVD Beauty
Verb
Tweezerman
Co.
Flawless by Finishing Touch
Supergoop!
Biolage
Clarins
Bed Head
Good Molecules
L'Occitane
Melanin Haircare
Mad Hippie
Zoya
CND
Vitamins and Sea beauty
Murad
Mielle
Essie
Benefit Cosmetics
Gigi
Elizabeth Arden
Mixed Chicks
Carolina Herrera Fragrance
Charli D'Amelio Fragrance
Evian Mineral Spray
Olivia Garden
Peace Out
Revolution Pro
Sexy Hair
Bali Body
Fur
bareMinerals
b.tan
Crest
Valentino Fragrance
Neutrogena
Australian Gold
LolaVie
ColourPop
dpHUE
Alterna
Beautycounter
Essence
Sugarbear
OGX
Osea
RoC
China Glaze
Maui Moisture
ARMANI Fragrance
Givenchy Fragrance
Maui Babe
DERMAFLASH
Jack Black
Arctic Fox
Eco Style
Vacation
FEKKAI
Impressions Vanity
L'ange
BYOMA
Hot Tools
The Ordinary
Aveeno
Secret
Truly
Keranique
Carbon Theory.
HAIRtamin
Eva Nyc
Real Techniques
Garnier
Stila
Camille Rose
Blind Barber
Juvia's Place
Bondi Boost
Bumble And Bumble
Homebody
Morphe
COOLA
Turbie Twist
Better Not Younger
Honest Beauty
Estee Lauder Fragrance
Mario Badescu
Hollywood Fashion Secrets
Got 2b
HOURGLASS
Aquage
Peach Slices
Batiste
PMD
Redken
Meaningful Beauty
Fromm
Grande Cosmetics
BLK/OPL
L'Oréal
Odele
Sally Hansen
I Dew Care
John Varvatos Fragrance
LashFood
Ralph Lauren Fragrance
Juice Beauty
Sun Bum
Yves Saint Laurent Fragrance
Dr Teal's
florence by mills
Nair
Living Proof
EcoTools
DevaCurl
Design Essentials
Briogeo
Klorane
Ariana Grande Fragrance
TONYMOLY
Chloé Fragrance
KORRES
Marc Jacobs Fragrance
Differin
Lano
Shiseido
Peter Thomas Roth
Daily Concepts
COSRX
Nioxin
Anastasia Beverly Hills
Lip Smacker
Cetaphil
Gucci Fragrance
Keracolor
BaBylissPRO
Curl Collective
ACURE
Calvin Klein Fragrance
Revlon
T3
Tanologist
Origins
Kylie
Kenra Professional
Versace Fragrance
Bio Ionic
No7
Bikini Zone
Croc
FENTY BEAUTY by Rihanna
The Hair Edit
Lancome Fragrance
Thayers
Keys Soulcare
OPI
Sunday || Sunday
Manic Panic
Loving Tan
Jaclyn Cosmetics
Smashbox
L'Oréal Professionnel
mented cosmetics
Groovi Beauty
Carol's Daughter
Inked by Dani
Good Dye Young
MUGLER Fragrance
Spongeables
Billie Eilish Fragrance
Prada Fragrance
Dermalogica
TheraBreath
Fake Bake
Rapidlash
Scünci
Viktor&Rolf Fragrance
MONDAY Haircare
ZitSticka
NatureLab. Tokyo
Kreyòl Essence
Biore
Michael Kors Fragrance
megababe
Nailtopia
Eczema Honey
The Crème Shop
Olay
Banila Co
L.A. Girl
INDIE LEE
Skinnydip
First Aid Beauty
Azzaro Fragrance
Andrew Fitzsimons
SAND & SKY
about-face
Dolce&Gabbana Fragrance
Completely Bare
IGK
tgin
belif
PROVENCE Beauty
ELEMIS
Jimmy Choo Fragrance
Billy Jealousy
Orly
Pureology
Burberry Fragrance
Gold 'N Hot
Sebastian
Baby Foot
Moon
Parissa
INSERT NAME HERE
Maybelline
DONNA'S RECIPE
NARS
Cricket
Matrix
StriVectin
Makeup Revolution
Urban Skin Rx
Coco & Eve
Foreo
Punky Colour
SheaMoisture
Skin Gym
GIMME beauty
The Mane Choice
Not Your Mother's
Nads Natural
Urban Decay Cosmetics
Tory Burch Fragrance
Viviscal
Dior Fragrance
18.21 Man Made
PÜR
Madison Reed
Miss Spa
Dyson
Ulta
Color Wow
J.R. Watkins
Olaplex
Glamnetic
Urban Hydration
HALLY
e.l.f. Cosmetics
Joico
BREAD BEAUTY SUPPLY
Philosophy Fragrance
Clean Fragrance
r.e.m. beauty
Bushbalm
Miamica
Dionis
Mydentity
Soap & Glory
Wigo
Go Smile
Nuface
Denman
Ghd
Heritage Store
Earth Therapeutics
Skyn Iceland
IT Brushes For ULTA
Exuviance
BosleyMD
Lake & Skye Fragrance
AG Care
IROHA
BEVEL
Pacifica
It's A 10
Hero Cosmetics
Kneipp
Paco Rabanne Fragrance
Caboodles
Paul Mitchell
Moon Juice
Love Wellness
iDesign
CoverGirl
Dermablend
Undefined Beauty
Tangle Teezer
Hustle Butter
Qhemet Biologics
Derma E
Dashing Diva
The Original MakeUp Eraser
BREEZE BALM
Crepe Erase
KRISTIN ESS HAIR
Lancome
Tree Hut
BLUME
Avène
L'anza
Tula
Bio-Oil
SeroVital
Fourth Ray Beauty
Juicy Couture Fragrance
Beekman 1802

Payment Methods

AMEX
CHINAUNIONPAY
AMERICAN EXPRESS
DEBIT CARD
CASH ONLY
DISCOVER
JCB
VISA
NFC
CASH
DEBIT
GOOGLEPAY
MASTERCARD
CHECK
NFC MOBILE PAYMENTS
APPLEPAY
DINERSCLUB

Images

Questions & Answers

Q What is the phone number for Ulta Beauty?

A The phone number for Ulta Beauty is: (312) 583-0554.

Q Where is Ulta Beauty located?

A Ulta Beauty is located at 1107 South Delano Court, Chicago, IL 60605

Q What is the internet address for Ulta Beauty?

A The website (URL) for Ulta Beauty is: https://www.ulta.com/stores/chicago-il-423

Q What days are Ulta Beauty open?

A Ulta Beauty is open:
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 9:00 PM

Q How is Ulta Beauty rated?

A Ulta Beauty has a 3.9 Star Rating from 200 reviewers.

Hours

Friday:

10:00 AM - 9:00 PM

Saturday:

10:00 AM - 9:00 PM

Sunday:

11:00 AM - 6:00 PM

Monday:

10:00 AM - 8:00 PM

Tuesday:

10:00 AM - 6:00 PM

Wednesday:

10:00 AM - 8:00 PM

Thursday:

10:00 AM - 9:00 PM

Related Categories

Nearby ULTA Beauty Locations

Ratings and Reviews
^{Ulta Beauty}

Overall Rating

( 200 Reviews )

110

Write a Review

Megan Robotka _{on Google}

Mar 24th, 2024

Aida Narui _{on Google}

Mar 22nd, 2024

I want to preface this by saying that Im usually mild tempered so I never negative reviews. I brush most things off but this experience has left me aggrieved enough to say something. Im a POC and I noticed when I walked into Ulta, no one greeted me. Not a big deal and I wouldnt have cared enough to say something about it. What I did notice is that a white woman came in after me, and there was the hi, welcome to Ulta. Okay, again, not a big deal because I just wanted to quickly look for Lake & Skyes 11 11 and leave.
Imagine my surprise when I see all the perfumes locked up and I couldnt find the said perfume. I am a very shy person, so normally I prefer being left alone while shopping. As I was wandering the store for about 10 minutes looking lost, Ive notice the employees would only go up to the white women shopping and asked if they needed help. I would make eye contact with these employees after the customer said they didnt need help, and the employees would walk away and not say anything to me.
This is a pattern that I noticed; the employees would ONLY approach the white women in the store. By the perfume aisle, there were two employees talking to each other and I noticed they would send me periodically send glances at me while still talking. I left quickly because based on the employees attitude, I did not feel welcomed there. Its disappointing because I know Ulta employees are required to have diversity training. So either have more diversity hires at this store or have all the employees review the diversity training because I can see its clearly needed. If you want to be racist, then dont make it so obvious. Regardless, I am not coming back to this store ever again.

Miracle Montgomery _{on Google}

Mar 1st, 2024

If it could give zero stars for this location I would. The customer service at this location is awful! It has been several instances where the service has been dissatisfying and Ive always given grace, but its unacceptable to keep happening.
I went in a few days ago to pick up some beauty items for a gala I was attending that evening. I was in the store for about 45 mins before anyone asked me if I needed any help, so I proceeded to locate items on my own. As Im trying out testers, I see that there are no makeup wipes stocked anywhere on the back ends of the walls.
The only person in sight to ask for makeup wipes was the Benefit brow specialist. I saw he had a client coming in so in an attempt to not take up too much of his time, I simply asked if he could provide me with wipes for the testers.
He was rude and stated theyre on the back wall stations. I told him they were empty, as I had checked them all. He then ignored me and began tending to his client. I was able to locate some paper towels to wipe makeup off my hands and wrists.
Then, a young lady finally asked me if I needed any help. I informed her of what I needed (a blush) and as she proceeded to help me, she got called to the register. She told me shed be back. As she attempted to come back, she was AGAIN, called back to the register. So I sat there and waited because there was no one else around to assist. Once she finished at the register she avoided coming back to me and began helping another customer.
I was patient and then when I noticed she had a moment, I asked if I could just get some help with locating the blush she was initially going to help with. Rudely, she stated Ill be with you in a second. She never came back and proceeded to help the client with all of his needs. I actually heard her tell that client Ill help you with whatever you need to make sure you have everything and walked briskly past me. It took everything in me not to just put down the all items I had found and just leave. Had I not been crunched for time with the gala that evening, I would have.
She deliberately left me and my 4 yr old sitting there waiting with no follow up. I went back to search for the blush on my own until I spotted a manager who after all of this time was able to tell me that they were sold out of it. Thankfully, she was able to help me find something else but she was also rushed.
This is my neighborhood Ulta and Im a platinum member, so this is beyond disappointing. The lack of regard and dismissive attitude toward customers should really be checked here. Before I ever think about going back Ill go to Sephora.

Miranda Schmidt _{on Google}

Feb 27th, 2024

Five stars to Daniel and Laura (Lauren) who were so kind and took their time to help me find super specific items!!

airel pendelton _{on Google}

Feb 27th, 2024

I came to Ulta for the first time ever over the weekend. I'm usually a die hard Sephora girl but I herd Ulta had an amazing reward system so I decided to give you guys a shot and I wasn't disappointed. TATYANA customer service was absolutely spectacular! Not only did she have answers to every single question I had but she also was super knowledgeable about EVERYTHING from body care, perfumes, and makeup. Even though a-lot of the things I originally wanted to try where sold out Tatyana kept the recommendations coming so I still left extremely happy with the replacement items we picked together. Tatyana has such a bright spirit and amazing personality! I can't wait until my next visit all due to the amazing service from Tatyana. I'm not someone who usually leaves reviews but by the end of my shopping experience I didn't even wanna leave the store so I knew I had to. Thank you Tatyana!

Load More Reviews

Overall Rating

( 200 Reviews )

110

Ulta Beauty

Hours

Chamber Rating

Chamber Rating

About Ulta Beauty

Contact Info

Services

Brands

Payment Methods

Images

Questions & Answers

Q What is the phone number for Ulta Beauty?

Q Where is Ulta Beauty located?

Q What is the internet address for Ulta Beauty?

Q What days are Ulta Beauty open?

Q How is Ulta Beauty rated?

Hours

Related Categories

Nearby ULTA Beauty Locations

Ulta Beauty

Ulta Beauty

Ulta Beauty

Ulta Beauty

Ulta Beauty

Ulta Beauty

Ratings and Reviews Ulta Beauty

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Megan Robotka on Google

Aida Narui on Google

Miracle Montgomery on Google

Miranda Schmidt on Google

airel pendelton on Google

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Write a Review

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About
^{Ulta Beauty}

Ratings and Reviews
^{Ulta Beauty}

Megan Robotka _{on Google}

Aida Narui _{on Google}

Miracle Montgomery _{on Google}

Miranda Schmidt _{on Google}

airel pendelton _{on Google}