Chamber of Commerce

      Potbelly Sandwich Shop

      ( 47 Reviews )

      Potbelly Sandwich Shop
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      Hours

      Tuesday:
      11:00 AM - 8:00 PM
      Wednesday:
      11:00 AM - 8:00 PM
      Thursday:
      11:00 AM - 8:00 PM
      Friday:
      11:00 AM - 9:00 PM
      Saturday:
      11:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 8:00 PM
      Monday:
      11:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.1 - (47 reviews)
      18
      7
      3
      2
      17
      Read Our 47 Reviews

      Chamber Rating

      3.1 - (47 reviews)
      18
      7
      3
      2
      17
      › ‹
      • Gabby Sparks

        Extremely rude and passive aggressive staff they messed up my order and then blamed me for it. Didn't give correct change back. I got the pizza melt and it's fine but they put WAY to much of the sausage stuff in it. Took forever even though I was the only person in line. Only thing I really liked was the bread they used...it's really good
        Mar 25th, 2024

      • Matt Stack

        Pretty sure all the workers are high. Took 20 minutes for a slice of toasted bread with avocado.
        Mar 20th, 2024

      • Stephany Flores

        Extremely passive aggressive staff and super rude they mess up my sandwich. Dont go to this potbellys. It aint my fault someone pissed in your coffee.
        Mar 14th, 2024

      • Cameron Sturdevant

        Garbage restaurant. Avoid at all cost. Rude staff, weird ordering que. Don't go unless you're in a mood for a headache, and staff with bad attitudes.
        Mar 4th, 2024

      • David Schultz

        Very rude woman working at order taking/prep today during lunch rush. 11:50am on Saturday January 27 2024.
        Feb 1st, 2024

      Read Our 47 Reviews

      About
      Potbelly Sandwich Shop

      Join our NEW Potbelly Perks rewards program today and start earning towards a FREE entree Potbelly Pantry now available. Safe Contactless Pickup.

      Contact Info

      Questions & Answers

      Q What is the phone number for Potbelly Sandwich Shop?

      A The phone number for Potbelly Sandwich Shop is: 312-753-7190.

      Q Where is Potbelly Sandwich Shop located?

      A Potbelly Sandwich Shop is located at 600 E Grand Ave, Chicago, Illinois 60611

      Q What is the internet address for Potbelly Sandwich Shop?

      A The website (URL) for Potbelly Sandwich Shop is: https://potbelly.com/locations/illinois/navy-pier

      Q What days are Potbelly Sandwich Shop open?

      A Potbelly Sandwich Shop is open:
      Tuesday: 11:00 AM - 8:00 PM
      Wednesday: 11:00 AM - 8:00 PM
      Thursday: 11:00 AM - 8:00 PM
      Friday: 11:00 AM - 9:00 PM
      Saturday: 11:00 AM - 9:00 PM
      Sunday: 11:00 AM - 8:00 PM
      Monday: 11:00 AM - 8:00 PM

      Q How is Potbelly Sandwich Shop rated?

      A Potbelly Sandwich Shop has a 3.1 Star Rating from 47 reviewers.

      Hours

      Tuesday:
      11:00 AM - 8:00 PM
      Wednesday:
      11:00 AM - 8:00 PM
      Thursday:
      11:00 AM - 8:00 PM
      Friday:
      11:00 AM - 9:00 PM
      Saturday:
      11:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 8:00 PM
      Monday:
      11:00 AM - 8:00 PM

      Ratings and Reviews
      Potbelly Sandwich Shop

      Overall Rating

      Overall Rating
      ( 47 Reviews )
      18
      7
      3
      2
      17
      Write a Review

      Gabby Sparks on Google

      image Extremely rude and passive aggressive staff they messed up my order and then blamed me for it. Didn't give correct change back. I got the pizza melt and it's fine but they put WAY to much of the sausage stuff in it. Took forever even though I was the only person in line. Only thing I really liked was the bread they used...it's really good

      Business Response on Google Mar 25th, 2024
      Hi Gabby,We’re sorry to hear of your less than satisfactory experience. Being known for our great customer service it came as a surprise, please reach out to us directly at [email protected] so we can discuss this directly with you. We value our customers opinions and would like to thank you for bringing this to our attention.

      Matt Stack on Google

      image Pretty sure all the workers are high. Took 20 minutes for a slice of toasted bread with avocado.

      Business Response on Google Mar 20th, 2024
      Hi Matt,We deeply apologize for your experience. It seems like you are disappointed, and we would love to hear more about where we fell short. Please reach out to our customer service team at your earliest convenience. We can be reached at [email protected].

      Stephany Flores on Google

      image Extremely passive aggressive staff and super rude they mess up my sandwich. Dont go to this potbellys. It aint my fault someone pissed in your coffee.

      Business Response on Google Mar 17th, 2024
      Hi Stephany,We deeply apologize for your experience. It seems like you are disappointed, and we would love to hear more about where we fell short. Please reach out to our customer service team at your earliest convenience. We can be reached at [email protected].

      Cameron Sturdevant on Google

      image Garbage restaurant. Avoid at all cost. Rude staff, weird ordering que. Don't go unless you're in a mood for a headache, and staff with bad attitudes.

      Business Response on Google Mar 6th, 2024
      Hi Cameron,We would like to apologize for your recent experience and sorry to hear you were less than satisfied. We pride ourselves on our service and the high-quality standards we maintain and would like to make things right. Please reach out to us at [email protected] so we can discuss this directly with you.

      David Schultz on Google

      image Very rude woman working at order taking/prep today during lunch rush. 11:50am on Saturday January 27 2024.

      Business Response on Google Mar 10th, 2024
      Hi David,First, we want to sincerely apologize for the long delay in getting back to you due to a technical issue that prevented us from receiving notice of your feedback. We’re sorry to hear of your less than satisfactory experience. Being known for our great customer service it came as a surprise, please reach out to us directly at [email protected] so we can discuss this directly with you. We value our customers opinions and would like to thank you for bringing this to our attention.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 47 Reviews )
      18
      7
      3
      2
      17

      Write a Review

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