CityWide Roofing

At our condo association we had our roof redone a couple years ago by CityWide. Recently we have had a leak in our unit (we are the top floor). I called Sam to have him come out and look at it, he said he would be there either over the weekend or early the next week. That was July 5th and I have not heard from him once since then. I have texted, no response. Called multiple times, most of the were sent straight to voicemail or just not answered. The business phone has not been taking calls since then also (I told Sam about that and he said he would make sure it was turned back on). Update: the roof was not at fault of CityWide, but the communication was poor.
Mar 31st, 2024

Do not give this business or its owner Sam Steven's any money. I gave this business a $4,500 deposit to perform some restoration work on my roof over a year ago. No work has been done. Sam refuses to respond to any of my calls, texts, emails, or letters from my lawyer. They have, in essence, stolen my money. I asked for references before giving them my deposit, so please do not be conned by Sam or anyone else representing this business.
Feb 22nd, 2024

This company did not honor their warranty. We had a leak in our roof after we had them complete a roofing sealing job. He said he would be back to fix it since it was covered under our warranty and they completed ghosted us. Now we have ceiling water damage and have to hire a new company to fix what they wouldnt. We are filing a small claims against them. What a nightmare. Service: Roof repair for storm & wind damage
Nov 8th, 2023

AVOID! Our HOA hired them to reroof our condo building. They stalled and stalled while rain continued to damage top floor ceilings. They took thousands of dollars and then said they couldnt get the materials. Later they said they DID have the materials but stopped responding to our requests to schedule. Then Sam said he was sickit was one excuse after another. They took our money and then completely ghosted us. We want our money back!!!!
Sep 28th, 2023

LIAR, BUYER BEWARE!!! Sam is as dishonest as it gets. I agreed to a new roof and wrote a check for half the job without signing the contract yet. Then I read his terrifying reviews so told him that I changed my mind. He then called me back and asked what he should do with the check. I told him to rip up the check and he said it wasn't a problem. Next day bank called to tell me that he was trying to cash the check. Luckily they stopped it. SAM may look like an honest guy but he is shady as it gets. His reviews speak for himself.
May 19th, 2023