Ladder Up

IT SEEM LIKE THE PEOPLE WHO RUNNIN THINGS AT THE CICERO LOCATION ARE VERY RACIST I WAS THE ONLY MALE THERE AND SAW SOME PEOPLE COME A HR AFTER ME GET CALLED BEFORE ME ONCE I ASKED TO SPEAK WITH THE TEAM LEAD SHE WAS RUDE AND UNPROFESSIONAL BY TELLING ME YOU KNOW WE HAVE OTHER SITES IF YOU DONT LIKE THIS ONE I HAD A PROBLEM AT THIS SAME LOCATION BEFORE ITS FREE BUT... THEY ARE RACIST TO YOU SO IF YOU NOT THEY KIND AT THE CICERO LOCATION I SUGGEST YOU DO NOT GO THERE
Apr 7th, 2024

Feb 9th, 2024

They were very great professional n knowledgeable.
Jan 5th, 2024

Aug 7th, 2023

I went to the Harold Washington Library location. They were very knowledgeable and professional. If they don't know an answer to a question, rather than tell you anything, they ask a supervisor for accurate information. It is very organized and runs smoothly! Lol, I recommend this location! Also, very important, if you're single and have an annual income of $60K or less, you can get your taxes done for free. You need your State ID and social security card. Make sure you have a payment arrangement with the IRS if you owe them. I didn't know the IRS put codes on your W-2 forms for none payment. Ladder Up will not do your taxes if the IRS flagged you! Call to make sure you qualify. I actually got a state refund for 2022, I paid extra to the IRS, and still owed 2022!!!!
Jun 1st, 2023