Chamber of Commerce

      Verizon

      ( 295 Reviews )

      Verizon
      Buy online & pickup your order in store. Shop now!
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      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (295 reviews)
      132
      40
      27
      19
      77
      Read Our 295 Reviews

      Chamber Rating

      Verified Member
      3.4 - (295 reviews)
      132
      40
      27
      19
      77
      › ‹
      • Jeff Polsean

        Do not activate your phone online. The service is awful and takes the entire day.
        Apr 3rd, 2024

      • Faisal

        Service Delay
        Mar 19th, 2024

      • Mark R

        Verizon sucks consumer Cellular is so much cheaper
        Feb 18th, 2024

      • Gaty Gutshall

        No help at all.I can't wait till my contract is up so I go to another company. I have no service at my house, and they blamed my WIFI
        Feb 2nd, 2024

      • zachary herder

        If I could give 0 stars I would. Even with my full SSN, the store employees were extremely negligent and unable to provide proper support. I even made sure to provide an image of the front and back of both my state ID and my debit card. Ridiculous and now I have to sit through customer service to get it canceled and order from online.
        Jan 29th, 2024

      Read Our 295 Reviews

      About
      Verizon

      Visit our store at Rockford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

      Contact Info

      Products

      • Business cell phones
      • Business mobile hotspots
      • Business tablets
      • Business laptops

      Services

      • Mobile plans
      • Wireless Internet plans
      • Voice plans

      Brands

      • Apple
      • Samsung
      • Motorola
      • Google
      • Kyocera
      • TCL

      Languages

      • English

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (800) 880-1077.

      Q Where is Verizon located?

      A Verizon is located at 6387 E State St, Rockford, Illinois 61108

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://www.verizon.com/stores/details/illinois/rockford/east-state-street-202226/?CMP=seo_b_x_vz_oth_ot_2022_08_website

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 9:00 AM - 7:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM

      Q How is Verizon rated?

      A Verizon has a 3.4 Star Rating from 295 reviewers.

      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Nearby Apple Locations

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 295 Reviews )
      132
      40
      27
      19
      77
      Write a Review

      Jeff Polsean on Google

      image Do not activate your phone online. The service is awful and takes the entire day.

      Business Response on Google Apr 6th, 2024
      Hi Jeff, thanks for sharing your review. We know how important it is to get your phone set up. We're sorry to hear you've had a difficult time activating your device. We are always listening to our customers and making improvements. We hope you visit us again so we can help you out.

      Faisal on Google

      image Service Delay

      Business Response on Google Mar 25th, 2024
      We're sorry about the inconvenience, Faisal. We want to make every store visit easy and seamless. We're disappointed we missed the mark this time. We're always improving and hope you give us a chance to serve you better in the future.

      Mark R on Google

      image Verizon sucks consumer Cellular is so much cheaper

      Business Response on Google Mar 8th, 2024
      Thanks for the feedback, Mark. We're disappointed to hear you did not get the value you were looking for. We have the best wireless network and want each customer to get the full benefits of it. We hope you visit our store so we can help you find the right plan.

      Gaty Gutshall on Google

      image No help at all.I can't wait till my contract is up so I go to another company. I have no service at my house, and they blamed my WIFI

      Business Response on Google Feb 19th, 2024
      We're sorry to hear about the issues with your wireless service, Gaty. Please visit our store so our team can look into these concerns and help you out. We hope you give us a chance to win back your confidence in the future.

      zachary herder on Google

      image If I could give 0 stars I would. Even with my full SSN, the store employees were extremely negligent and unable to provide proper support. I even made sure to provide an image of the front and back of both my state ID and my debit card. Ridiculous and now I have to sit through customer service to get it canceled and order from online.

      Business Response on Google Feb 2nd, 2024
      Hi Zachary, we're sorry you had a frustrating time trying to get help with your order. We pride ourselves on our expert team, and we want to make every transaction seamless. It's disappointing to learn that we missed the mark. Your feedback has been escalated for further review. We hope you'll give us a chance to make it right in the future.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 295 Reviews )
      132
      40
      27
      19
      77

      Write a Review

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