Hyundai on Perryville

Service center is a disaster. You (customer) are an irritation to them. Knowledgeable customer service is a thing of the past.
Mar 29th, 2024

The best experience at Hyundai on Perryville! Jessica Takdari is the salesperson to ask for when buying your new wheels. Absolutely amazing service! Love my new baby!
Mar 23rd, 2024

I needed to upgrade from a 2018 sedan to something larger. My wife and I found the perfect one at Hyundai on Perryville and test drove it a couple of times. This car is a 2024 Santa Fe SEL. We fell in love with the many features it offers and how different it is from the original Santa Fe models. Our Sales Consultant and friend, Christian Russell, helped my wife and I get a great deal and also provided a wonderful and memorable purchase experience and we couldn't be more happy. Thank you to Christian and the team at Hyundai on Perryville for a one-of-a-kind experience!
Mar 13th, 2024

The service appiintment is a 2-trip visit if you need anything done. The 1st visit they "say" it was fixed. It is not. You have to come back a 2nd visit, so they can really fix it. Absolutely hate this service dept. It has happened so many times to my family with 3 Hyundai's I quit counting! Also, tkes a week to get an appt for oil change, & rotate. No car wash. Is this not given any longer with service?
Mar 13th, 2024

Really disappointed in the service department's attention to detail and unwillingness to be proactive troubleshooting electrical problems. They are very quick to try and sell you tires, wiper blades and common maintenance, but not to listen or diagnose. My wife explained issues she is having with a Santa Fe and went on two occasions, taking time off work to do so, just to have them say oh they didn't understand or they made an appointment and didn't know what they needed to do. you'll have to come back another time. I bought my first Hyundai here, and had recent service on another car but they're losing the opportunity to sell me anything else or have me come in for service. I bought an extended warranty with my car, as I always do, and I would expect them to take a few extra minutes or be a little more concerned with taking care of a customer who drops $3000 to $4,000 on a warranty to ensure they won't have any problem getting paid with bumper-to-bumper issues. They will take the time to rinse your already clean car in their dirty reused water car wash and leave it full of spots. I'm sure the Hyundai Rep. won't be pleased with our report but we will be calling him anyway.
Apr 7th, 2024