Red Roof Inn Fort Wayne is located at 3017 Coliseum Blvd W in Fort Wayne, Indiana 46808. Red Roof Inn Fort Wayne can be contacted via phone at 260-483-0091 for pricing, hours and directions.
Contact Info
260-483-0091
Questions & Answers
Q What is the phone number for Red Roof Inn Fort Wayne?
A The phone number for Red Roof Inn Fort Wayne is: 260-483-0091.
Q Where is Red Roof Inn Fort Wayne located?
A Red Roof Inn Fort Wayne is located at 3017 Coliseum Blvd W, Fort Wayne, IN 46808
Q What is the internet address for Red Roof Inn Fort Wayne?
A The website (URL) for Red Roof Inn Fort Wayne is: https://www.redroof.com/property/in/fort-wayne/RRI339?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI339
Q How is Red Roof Inn Fort Wayne rated?
A Red Roof Inn Fort Wayne has a 3.3 Star Rating from 718 reviewers.
We checked in, very fast and simple. When we got to our rooms, that's when things started taking a turn for the worst. First, the rooms were not cleaned properly. There were stains on the bed sheets and counters. Secondly, we were checking the beds for any bugs, and we did find some! We found a roach (or bedbug) in between the bed sheets. We told the front desk about it and they accommodated us by letting us switch rooms. The other room was still dirty, but we found no bugs. The towels in the room were disgusting. There were stains and bits of hair on it. The next morning, we woke up and started to itch. The bed sheets weren't properly cleaned, which caused us to itch. Needless to say, I will never be staying here again.
Business Response on GoogleMar 15th, 2024
Dear Jaiden,I appreciate you sharing your feedback following your stay at the RED ROOF INN FORT WAYNE. I am happy to read that you found the check in process to be very fast and simple. I was saddened to read that your stay fell short of your expectations due to insects you reported in your room, the lack of cleanliness of the sheets, the towels and the other concerns you described. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be and to escalate the other issues you had.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
Michael Haynes on Google
The people that run this hotel,cannot speak English! It is so frustrating to try to understand these people.
Business Response on GoogleFeb 22nd, 2024
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORT WAYNE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the language barrier due to the staff not being fluent in English. We sincerely apologize. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,DannielleRed Roof ManagementRediresponse [email protected]
richard maes on Google
The guy who works at the front desk on night shift, Oscar, was anything but helpful. Asked for towels and was told im only allowed two towels per room per day. I paid for three nights but he said it doesn't matter. This was also my third time in two nights I came down to the lobby to ask him. My previous two trips were unsuccessful due to him sleeping in the chair in the lobby. He also would not fill the coffee machine at all during his shift. I would ask and he would say "ok", and go back to sleep. I will surely without a doubt not ever never stay here again but also deter anyone I know from doing so. I would not knowingly let q friend experience the same as I did here.
Business Response on GoogleMar 3rd, 2024
Hello Richard,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORT WAYNE. Red Roof apologize for the indicated unprofessional service. Red Roof aim to provide a comfortable home away from home experience, which is why it's saddening to read your comments. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Sincerely,RecordoRed Roof Management Rediresponse Specialist
Cathy Winkler on Google
The interior is it very old not a very clean place good people at the front desk but just not the greatest place to stay
Business Response on GoogleFeb 29th, 2024
Dear Cathy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORT WAYNE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep and uncleanliness of the room. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
Sam Hamdan on Google
Business Response on GoogleMar 7th, 2024
Hello Sam, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORT WAYNE and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
