Quality Inn

Hi Scott, it's unfortunate that you had such an unsatisfactory stay. It certainly does not sound as if you had the experience we strive to provide our guests, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. While your experience is regrettable, we assure you that it is not up to the quality and standard we usually provide for our guests. We take poor experiences very seriously here and assure you that we'll work hard to improve our facilities for the satisfaction and enjoyment of our future guests. We appreciate your kind words for our staff and hope you'll give us another chance down the road, as we are eager to make this right and showcase the improvements we have made based on your insights. Thank you for your business and your feedback.Best Regards,Guest Experience Team

Dear Beth, Thank you for choosing Quality Inn Fort Wayne for your recent stay. We appreciate you taking the time to review us and are thrilled to receive a perfect 5/5 rating - thank you so much! We hope your stay was relaxing and you had a good night's sleep at our property. While it was our pleasure to offer you a complimentary breakfast to kickstart your day, we are sorry that our breakfast selection fell short of your expectations. As per the Quality Inn brand standards, our breakfast includes hot, fresh waffles. In addition, over the weekend, we provide sausage links for our guests. That said, we value your honest opinion and will take your feedback into consideration when we next review our breakfast menu. We trust that everything else was to your satisfaction, and we look forward to hosting you again and hope to exceed your expectations on a future visit. Thank you for staying with us on this journey. Safe travels!Best Regards,Guest Experience Team

Many thanks for the 5-star review, Myrna! We appreciate your choice to stay at Quality Inn Fort Wayne on this trip and are incredibly grateful you took the time out of your busy schedule to rate us. We hope your stay was comfortable and you'll be back for another enjoyable experience. Thank you for choosing us. Safe travels!Best Regards,Guest Experience Team

Dear Chris, Thank you for taking the time to post your review. We appreciate it. We hope your stay was pleasant and you had a comfortable night's rest at our property. While it appears that your overall experience was satisfactory, as reflected in your rating, we really would have wanted you to love your time with us. Please do let us know if there is anything we can do to make the next stay enjoyable for you. We look forward to hosting you again and hope to delight you with a superior experience during your next trip to the area. Thank you for choosing us. Safe travels!Best Regards,Guest Experience Team