Kunes Nissan of Davenport Service

Had an impeccable customer service experience today, when phoning to set up an oil change and tire rotation. They really care about customer service and making people feel welcome.
Mar 28th, 2024

Aneesisa/Sales Lady & Larry the Corporate Trainer did an amazing job! Both are rated 10's in my book. Fast, friendly, and very professional!! They hire such wonderful people. We really enjoyed our experience so thank you! We will be back for a JEEP next time!!
Feb 6th, 2024

I took in my grand mothers car to get service done. The wonderful young lady greeted us with a smile. Allison was able to explain to us in detail what was being done to her car. We left with a working car, a happy grandma and we will definitely be back. Thank you lady Allison. You were so nice. Service: General repairs & maintenance
Nov 5th, 2023

I did a pop up ( did not make an appointment, I was really late for my oil change). I asked the mechanic if I waited until they were finished with their appointments if they could squeeze me in for a much needed oil change. I only had to wait about 45 minutes ( which I think is great timing for a pop in) so during this waiting I enjoyed some free coffee In their waiting room. Thank you again Kunes for squeezing me in your busy schedule with great customer service.
Sep 18th, 2023

Avoid this place. I have had to bring my brand new truck to be serviced on three different occasions in less than three months. One time I was told there was no issue. The next time I was sent home and had to wait 6 days for an appointment to fix a broken ISS button. The third time, I brought the truck in to repair the button during a workday on Tuesday and received a call that it would be ready by Friday at the latest. I called Friday for an update and left a message. No call back. I called again today (Saturday) and left a message. No call back. Now they closed over 4th of July weekend and didn't give me the courtesy of an update. I only have a non-truck loaner so won't be able to bring everything I planned for my son and I's first camping trip together this weekend. Note that we're looking at a week - maybe more - to fix a button on a brand new $40K+ truck. I do not recommend using this service department or buying a vehicle here. Very disappointing and frustrating experience.
Jun 25th, 2023