Bluegreen Vacations

Phil Ellsworth _{on Google}

Apr 18th, 2023

Here's how my BLUEGREEN Vacation went last week in Branson. BUYER BEWARE! This is a dishonest company!
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I bought a vacation package in December. I upgraded to a King room in March. I planned this amazing week with my freshly asked fianc. Upon arrival the place looked great. It looked like a resort I would want to stay at. We checked in and were given our key. The room had one queen sized bed and the A/C didn't work. If you turned on the air it made a loud screeching sound. No big deal. I went to the lobby and was told "sorry there are no more rooms" I asked about paying for upgrades, paying to stay at another resort as there are 3 or 4 in Branson. The answer didn't change. I was told to call the main number and sort it out with them. After a 45 minute phone call they refunded me my upgrade price and kept the cost of the vacation because there is only a 30 day cancellation policy and I booked in December. I showed up excited and ready to relax. Blue Green basically gave me an ultimatum of lose my money or sleep in a small room with a queen sized bed and no air. RUN away! RUN now and never look back! We were sent on our way with the sun going down and nowhere to stay. We found a place on the lake just as storms rolled in. Later that night there was a tornado on the ground right by us that killed 5 people. BlueGreen did their best to help us join that death toll. It's a small amount of money. It's small claims court at best but I will be getting a lawyer. At this point it's thieves stealing right out of my bank account and then forcing me into a potentially dangerous situation. DO NOT CONSIDER BLUEGREEN VACATIONS!!!!