Walmart Auto Care Centers

Had an issue with an over tightened and stripped oil pan caused by one of their technicians. They wouldnt stand behind their own work and it cost me a lot to get repaired by a better auto shop. Answering the phones seems to be a tough job as no one does it.
Mar 27th, 2024

I wish there was a way to make it negative because they don't even deserve one star. Ordered tires on line made an appointment to be put on. Day comes they cancel my appointment.said to reschedule which we did. We call on the rescheduled day to find out they had no such appointment for us and then Andrea answered the phone yelled at my old man and hung up. I called back and asked for a manager and she put me on hold for a long time which I wound up hanging up and driving the 30 minutes there to pick up my tires so I could find another person to put them on. Get there and it takes them over an hour to figure out that two of the four tires are not the right size.ugh. anyways they tell me I have to wait 24 hours and cancel my appointment and it takes 5-10 days for a refund. This is unacceptable to waste customers time, and off no compensation. I will never go to Walmart again. Unprofessional and legit morons working for them.
Mar 23rd, 2024

Worst experience from a business I've ever experienced. Ordered tires and scheduled appointment. Appointment was cancelled two hours before appointment time. That's ok stuff happens, so we rescheduled for the next day and by two hours before scheduled appointment noticed I haven't got no updates so I spent forever chatting with help center to find out they did get delivered but they said I didnt have an appointment. I tried to see if they could fit me in since it was their mess up and Andrea said there was already two appointments for that time, and I said I have an appointment and you can't fit me in, only attitude and refusal, so I asked for a manager and she hung up on me. I had a job scheduled for today and called to say I would be late because I'm trying to put tires ony work truck and got fired from a 750 dollar job. From that we went to Walmart to get the tires and take them elsewhere and after they walked around an hour to find them, two of them were the wrong size. On top of that, they couldn't even figure out how to refund them. Almost two hours in Walmart just trying to get the tires, then get a refund I still had to go online to fight to get a refund in 10 business days! Not one of them cared from at the physical store or online. All this headache, gas to get to Walmart, time and losing out on work(750 dollars) and only a sorry to show for it!
Mar 23rd, 2024

Mar 15th, 2024

Needed a tire they were fast cheap and have insurance for the tire.
Mar 6th, 2024