Charles Gabus Ford
-
4545 Merle Hay Rd
Des Moines, IA 50310 - 515-270-0707
Hours
Chamber Rating
-
Debbie Stout
Very friendly staff. Work is always done right 1st time. Adam Delmege is a great technician and explained everything to me about the work he did. Ive used Gabus Ford about 10 years and wouldnt even thing of going elsewhere.
Apr 7th, 2024 -
Josh Oja
Although we ultimately didn't end up purchasing a vehicle here, the sales team (Steve and Jamie) were absolutely superb! A knowledgeable and friendly sales team can truly make the car-buying process enjoyable and stress-free and these gentleman embody that. I would highly recommend giving them a look if you're in need of a vehicle.
Apr 2nd, 2024 -
Delaney Olson
Apr 2nd, 2024 -
Janet Wakefield
Mar 30th, 2024 -
tania rosenmeyer
My experience with Ben as a service advisor has always been positive. He is professional and responsive. My issue lies with the questionable work quality. I bought my car at Gabus and have had it serviced there until my warranty expired roughly 6 months ago. My 2016 Ford Edge needs a new oil pan, AGAIN. This is the 3rd oil pan replacement in less than 5 years. The cost is roughly $1500 to repair. There is a bulletin from Ford regarding the oil pan issues, so this is a known problem. I escalated the situation and was told because my car is over 7 years old, they can't subsidize the cost of the repair because Ford will not reimburse Gabus due to age of my car. My car may be more than 7 years old, but the part and the work was done within the last two years. For those of you reading this.....the oil pan is a recurring problem with several Ford models, so do your homework and beware before buying a Ford. While the employees have always been professional, there is an exception to every rule. Gabus should take ownership of the failure in the part and/or installation and absorb the cost for this repair. I will no longer do business with Gabus or Ford due to lack of quality and not standing behind your products.
Mar 26th, 2024
Contact Info
- 515-270-0707
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Charles Gabus Ford?
A The phone number for Charles Gabus Ford is: 515-270-0707.
Q Where is Charles Gabus Ford located?
A Charles Gabus Ford is located at 4545 Merle Hay Rd, Des Moines, IA 50310
Q What is the internet address for Charles Gabus Ford?
A The website (URL) for Charles Gabus Ford is: https://www.charlesgabusford.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
Q What days are Charles Gabus Ford open?
A Charles Gabus Ford is open:
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: Closed
Q How is Charles Gabus Ford rated?
A Charles Gabus Ford has a 4.4 Star Rating from 1568 reviewers.
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Ratings and Reviews
Charles Gabus Ford
Overall Rating
Overall Rating
( 1568 Reviews )Debbie Stout on Google
Very friendly staff. Work is always done right 1st time. Adam Delmege is a great technician and explained everything to me about the work he did. Ive used Gabus Ford about 10 years and wouldnt even thing of going elsewhere.
Josh Oja on Google
Although we ultimately didn't end up purchasing a vehicle here, the sales team (Steve and Jamie) were absolutely superb! A knowledgeable and friendly sales team can truly make the car-buying process enjoyable and stress-free and these gentleman embody that. I would highly recommend giving them a look if you're in need of a vehicle.
Delaney Olson on Google
Janet Wakefield on Google
tania rosenmeyer on Google
My experience with Ben as a service advisor has always been positive. He is professional and responsive. My issue lies with the questionable work quality. I bought my car at Gabus and have had it serviced there until my warranty expired roughly 6 months ago. My 2016 Ford Edge needs a new oil pan, AGAIN. This is the 3rd oil pan replacement in less than 5 years. The cost is roughly $1500 to repair. There is a bulletin from Ford regarding the oil pan issues, so this is a known problem. I escalated the situation and was told because my car is over 7 years old, they can't subsidize the cost of the repair because Ford will not reimburse Gabus due to age of my car. My car may be more than 7 years old, but the part and the work was done within the last two years. For those of you reading this.....the oil pan is a recurring problem with several Ford models, so do your homework and beware before buying a Ford. While the employees have always been professional, there is an exception to every rule. Gabus should take ownership of the failure in the part and/or installation and absorb the cost for this repair. I will no longer do business with Gabus or Ford due to lack of quality and not standing behind your products.
Overall Rating
Overall Rating
( 1568 Reviews )Write a Review
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