Quality Inn & Suites Lenexa Kansas City

There was an odd smell in the room but overall it exceeded expectations!
Apr 7th, 2024

Stayed here three times this year because the rooms were good and the staff nice.
Jan 23rd, 2024

Old furniture, but ok. No bedbugs and thanks...
Jan 17th, 2024

A great price for the quality! The room was very clean, the bed was extremely comfortable, and no bad smells or foul odors. The whole hotel felt very fresh and clean and the staff was helpful and friendly . Breakfast could have been better in that there was no butter for waffles and some of the cereal was stale and the fruit didn't seem very fresh, BUT the person at the main desk would wipe down the table after each customer was done and had left. The hotel maintenance was impeccable. No paint scratches or chipped and even the metal thresholds were clean!
Jan 7th, 2024

The front slide door wasn't working, the lady in the front desk was rude and mean, she did a mistake running our card something went wrong but our bank took the money but they couldn't see it in their balance, She said that we need run our card again and if they have double pay they will return it in a couple days, we said not our bank account already showed the transaction was made, we told them we can sign up any documents because it wasn't our fault, the manager and this mean lady were very inflexible and unprofessional. We called to the bank to cancel the transaction and we left. Very bad experience
Jan 4th, 2024