Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 83 Reviews )

      T-Mobile Authorized Retailer
      • 947 Baxter Ave
        Louisville, Kentucky 40204
      •   502-890-3747
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      Hours

      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (83 reviews)
      59
      3
      2
      6
      13
      Read Our 83 Reviews

      Chamber Rating

      4.1 - (83 reviews)
      59
      3
      2
      6
      13
      › ‹
      • Tara Bartholomai

        If I could give a negative star award to the store, I would. But it makes me give at least one star. Ive had nothing but issues out of the workers in the store. I went in to add my son to my plan they put me on two separate $95 plans instead of the family plan that I asked for. Anytime I have went in there. They basically told me I need to call customer care that they cant help me, funny thing is if I go to another T-Mobile store they are more than willing to help me. Not really sure what these guys here at the Baxter Avenue store getting paid for. Honestly makes me want to switch carriers completely.
        Feb 2nd, 2024

      • Johnavin Vanover

        If you need a phone get it here! Chris R. was able to go above and beyond to upgrade my plan on the iPad to meet my business needs. Despite him not being directly compensated from the alteration to my plan (it was handled alongside the 641 T-Mobile operator) Chris gave me his undivided attention and was happy to help. Im happy to be a customer of T-Mobiles and recommend going to see Chris at this location for all of your future cellular needs.
        Jan 24th, 2024

      • SHARON


        Jan 7th, 2024

      • Toni


        Nov 4th, 2023

      • Eliel Marin


        Oct 18th, 2023

      Read Our 83 Reviews

      About
      T-Mobile Authorized Retailer

      Visit the T-Mobile store in Louisville and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 947 Baxter Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: 502-890-3747.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 947 Baxter Ave, Louisville, Kentucky 40204

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-louisville-ky-40204-793e?utm_source=google&utm_medium=lastmile&utm_campaign=793E

      Q How big is T-Mobile Authorized Retailer?

      A T-Mobile Authorized Retailer employs approximately 20+ people.

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 4.1 Star Rating from 83 reviewers.

      Hours

      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 83 Reviews )
      59
      3
      2
      6
      13
      Write a Review

      Tara Bartholomai on Google

      image If I could give a negative star award to the store, I would. But it makes me give at least one star. Ive had nothing but issues out of the workers in the store. I went in to add my son to my plan they put me on two separate $95 plans instead of the family plan that I asked for. Anytime I have went in there. They basically told me I need to call customer care that they cant help me, funny thing is if I go to another T-Mobile store they are more than willing to help me. Not really sure what these guys here at the Baxter Avenue store getting paid for. Honestly makes me want to switch carriers completely.

      Business Response on Google Feb 6th, 2024
      Hi Tara! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future. If you have any concerns, please do not hesitate to email me at [email protected].

      Johnavin Vanover on Google

      image If you need a phone get it here! Chris R. was able to go above and beyond to upgrade my plan on the iPad to meet my business needs. Despite him not being directly compensated from the alteration to my plan (it was handled alongside the 641 T-Mobile operator) Chris gave me his undivided attention and was happy to help. Im happy to be a customer of T-Mobiles and recommend going to see Chris at this location for all of your future cellular needs.

      SHARON on Google

      image

      Toni on Google

      image

      Eliel Marin on Google

      image

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      Overall Rating

      Overall Rating
      ( 83 Reviews )
      59
      3
      2
      6
      13

      Write a Review

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