The Henry Clay

I hope to save at least one person from having their wedding here. This was a NIGHTMARE. I first booked with someone named Johnny who left their job a few months later. I had made the deposit with him, done walkthroughs, and talked about how things would be arranged on the day of. When I went to pay the remaining balance with the new person, Christine, it took over 2 months. 2 MONTHS TO PAY THEM! She was horrible at responding to my emails about this and when she finally did let me pay she was very snarky about it. Fast forward to 2 weeks before the wedding she changes the floor plan from what I initially set up years prior with the first guy. She was then appalled that I wouldn't like that and insisted I drive there (2 hours from where I live) to go look at her floor plan. She also said that she couldn't do my original agreement and recommended I spend THOUSANDS of dollars extra to hide tables with drape. Even though this is something she was going back on and not me I needed to shell out thousands to hide it? Her rationale was short staffing preventing them from moving tables. She then tried to say that Johnny never could have made it happen but he had walked me through all of it already. This is 2 WEEKS before the wedding day. She refused to do the room the way I requested even after I came up there, looked at hers, and told her I would prefer it another way. She said that would look terrible and my guests would hate it. I had paid for that design from a wedding planner. Now on the actual wedding day she didn't come and sent someone else instead. There was an ARMED ROBBERY during my wedding because the doors were not locked and the cameras they put in their insurance that they have did not work. We were on the fourth floor of the building. So after getting married and finding out I was robbed I went to talk to the person from the venue and she said "oooo ouch I'm sorry" then LEFT FOR THE WHOLE NIGHT. She was gone completely. Even my day of coordinator couldn't find her. She didn't even stay for the police report I had to do during my cocktail hour. There was nobody else from the venue there until after the event ended. I didn't see anyone else until cleaning up when this other person from the venue yelled at my dad for asking where the trash can was. I should have seen the red flag from her not taking my payment for 2 months and went elsewhere. My heart was broken for weeks after. I cried and cried. I got married on 9/30/2023 there and I mourn my wedding every day. In all the pics right after the wedding you can tell that nobody was happy. We all got robbed. Once I started feeling better I got my wedding video back and was just reminded of how she wouldn't let me lay the room out how I had been planning for years. My heart is broken. I will never get my wedding back. Christine was difficult to get a hold of, rude through emails, took days if not weeks to reply to emails, and was condescending the whole time. I have no idea how this woman keeps a job. I wish they hadn't lied in the contract/insurance. That would have been nice. It sucks to know that I never get my day back but she will continue ripping off other brides until she retires.
Mar 17th, 2024

I was there to see a theater production that was put on by Pandora Productions, Sugar In Our Wounds, it was wonderful!
Feb 2nd, 2024

Dec 25th, 2023

My group had a great time. We had a meeting space in Henry Clay room for 3 days with a total of approximately 50 people. Everyone from the hotel staff, meeting room staff, and front desk were extremely nice and accommodating. Walkability: Walking distance to the locations that were set up for our dinners in the evening.
Oct 23rd, 2023

We went to an event at the Henry Clay on Saturday night. We had never been there before. This beautiful 1920's Art Deco building is gorgeous! The event was in the second floor banquet room. It was an incredible experience. 4.5 's.
Oct 22nd, 2023