Mayco Real Estate Services, LLC

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

3.6 - (68 reviews)
39
3
4
3
19
Read Our 68 Reviews

Chamber Rating

3.6 - (68 reviews)
39
3
4
3
19
  • Megan Dunham


    Mar 6th, 2024

  • Michael Greer

    Over the years I have been an owner and a renter. Recently I was the renter of a house managed by Mayco. I now have a rule. Renting or owning, never use Mayco. @kevin has been running this scam where he farms out all of the maintenance requests to a vendor . @Kevin owns that vendor. The vendor does the cheapest shoddiest job possible. They then invoice Mayco for a completed repair. Who then passes it on to the home owner. The work done was probably a net negative to the property. From a renters perspective I have nothing positive to say. I would rather live in a tent than rent another home from Mayco. EDIT: (to respond to owners response). I love that you response is to say in short sorry, Im bad at running a company. I invited you on multiple occasions to come see for yourself. I begged for any manager to come see and you just ignored me. You are so shocked by what you saw after I moved out that you are not only keeping my deposit but charging me an extra $250. That house was filthy when I moved in (I signed the lease sight unseen because I was moving from CO during Covid). There was literally someone elses picture hanging on the wall. And you have the gall to charge me to repaint the walls? You are terrible at this. Ive never experienced such a bad landlord.
    Feb 13th, 2024

  • LaTasha Williams

    Beautiful homes and great customer service.
    Dec 4th, 2023

  • Krystal Davis

    VERY UNPROFESSIONAL AGENT - I WILL NOT BE USING THIS COMPANY. I scheduled an appointment to see one of the properties with one of their agents named Lisa. I arrived 1 minute later than my scheduled time and a text had been sent minutes prior to my appt it had been cancelled. I replied to the text and received no response so I went to the office. I arrived at 9am and was told the office was closed and the young lady came outside to speak with me instead of unlocking the door. Once she came outside I asked about my appt and the lady I was speaking with was Lisa. She said I did not confirm and as I was attempting to explain I never received anything asking to confirm, she rudely cut me off and showed the message to confirm. I showed her I did not get the text and asked if someone could show the property because of how my schedule is. Lisa said No and referred me to the website to schedule. The website says the office opens at 9am but I had to stand outside in the cold and rain to speak with Lisa. Her tone, office etiquette and mannerisms were very unprofessional and rude. I have opted to use a different company.
    Nov 21st, 2023

  • Jennifer Hardey

    This company has the worst customer service and repair times I have ever experienced. Our dishwasher has been broken for over 6 months and has not been fixed. 2 weeks ago, a service man came out and ripped our dishwasher out of the counter and LEFT it there and it is still not fixed and our floor is torn up. They are horrible with communication and nobody knows what is going on. Will never rent from them ever again. Update as of 12/7/2023- The repair men came out 3 different times with two dishwashers. They said the first one was broken. The second one they brought they messed up putting it in, then told my boyfriend and I they would be back first thing in the morning to fix- no show. We called and they stated their boss wanted to buy a brand new one (for the second time) So my boyfriend took it out and fixed it within an hour after he got off of work. Incompetence is expensive and I hope in future this doesnt happen to anyone else.
    Nov 12th, 2023

Read Our 68 Reviews

About
Mayco Real Estate Services, LLC

Mayco Real Estate Services, LLC is located at 9228 Linwood Ave Ste H in Shreveport, Louisiana 71106. Mayco Real Estate Services, LLC can be contacted via phone at 318-734-3440 for pricing, hours and directions.

Contact Info

  •   318-734-3440

Questions & Answers

Q What is the phone number for Mayco Real Estate Services, LLC?

A The phone number for Mayco Real Estate Services, LLC is: 318-734-3440.


Q Where is Mayco Real Estate Services, LLC located?

A Mayco Real Estate Services, LLC is located at 9228 Linwood Ave Ste H, Shreveport, LA 71106


Q What is the internet address for Mayco Real Estate Services, LLC?

A The website (URL) for Mayco Real Estate Services, LLC is: http://www.maycorealestate.com/


Q What days are Mayco Real Estate Services, LLC open?

A Mayco Real Estate Services, LLC is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed


Q How is Mayco Real Estate Services, LLC rated?

A Mayco Real Estate Services, LLC has a 3.6 Star Rating from 68 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Ratings and Reviews
Mayco Real Estate Services, LLC

Overall Rating

Overall Rating
( 68 Reviews )
39
3
4
3
19
Write a Review

Megan Dunham on Google

image

Business Response on Google Mar 5th, 2024
Hi Megan, I can't seem to find you anywhere in our system as a tenant, prospective tenant, property owner, etc. I'm sorry if you had some sort of negative experience with Mayco. If you can provide more information I'd be happy to address your concerns or complaint.

Michael Greer on Google

image Over the years I have been an owner and a renter. Recently I was the renter of a house managed by Mayco. I now have a rule. Renting or owning, never use Mayco. @kevin has been running this scam where he farms out all of the maintenance requests to a vendor . @Kevin owns that vendor. The vendor does the cheapest shoddiest job possible. They then invoice Mayco for a completed repair. Who then passes it on to the home owner. The work done was probably a net negative to the property. From a renters perspective I have nothing positive to say. I would rather live in a tent than rent another home from Mayco.
EDIT: (to respond to owners response). I love that you response is to say in short sorry, Im bad at running a company. I invited you on multiple occasions to come see for yourself. I begged for any manager to come see and you just ignored me. You are so shocked by what you saw after I moved out that you are not only keeping my deposit but charging me an extra $250. That house was filthy when I moved in (I signed the lease sight unseen because I was moving from CO during Covid). There was literally someone elses picture hanging on the wall. And you have the gall to charge me to repaint the walls? You are terrible at this. Ive never experienced such a bad landlord.

Business Response on Google Feb 10th, 2024
Hi Michael. I fully understand your frustration. I was relying on people and vendors to complete work correctly and to deliver excellent results and service, and they (vendors, staff, basically everyone) simply did not, there is no excuse for that. It is my responsiblity to make sure everyone who works for/at Mayco delivers results the same way I would if I were handling it personally, unfortunately for everyone involved I realized after you moved out and I was personally able to get a better understanding of what the problems were and how poorly they were handled I realize just how much I failed in that respect. I'm very sorry for your bad experience. We've changed a lot in the last few months, removing problem vendors, removing problem employees, scaling back our portfolio, etc etc all in an effort to eliminate these problems and deliver a better experience moving forward. Unfortunately I can't fix the past, but hopefully we have taken suffiicent measures to prevent problems like these moving forward.

LaTasha Williams on Google

image Beautiful homes and great customer service.

Business Response on Google Dec 8th, 2023
Thank you for the kind words!

Krystal Davis on Google

image VERY UNPROFESSIONAL AGENT - I WILL NOT BE USING THIS COMPANY. I scheduled an appointment to see one of the properties with one of their agents named Lisa. I arrived 1 minute later than my scheduled time and a text had been sent minutes prior to my appt it had been cancelled. I replied to the text and received no response so I went to the office. I arrived at 9am and was told the office was closed and the young lady came outside to speak with me instead of unlocking the door. Once she came outside I asked about my appt and the lady I was speaking with was Lisa. She said I did not confirm and as I was attempting to explain I never received anything asking to confirm, she rudely cut me off and showed the message to confirm. I showed her I did not get the text and asked if someone could show the property because of how my schedule is. Lisa said No and referred me to the website to schedule. The website says the office opens at 9am but I had to stand outside in the cold and rain to speak with Lisa. Her tone, office etiquette and mannerisms were very unprofessional and rude. I have opted to use a different company.

Business Response on Google Nov 22nd, 2023
Good morning, I’m very sorry to hear of this interaction. I will discuss this situation with Lisa and our entire team to find a way to ensure future prospects do not receive this kind of experience.

Jennifer Hardey on Google

image This company has the worst customer service and repair times I have ever experienced. Our dishwasher has been broken for over 6 months and has not been fixed. 2 weeks ago, a service man came out and ripped our dishwasher out of the counter and LEFT it there and it is still not fixed and our floor is torn up. They are horrible with communication and nobody knows what is going on. Will never rent from them ever again.
Update as of 12/7/2023- The repair men came out 3 different times with two dishwashers. They said the first one was broken. The second one they brought they messed up putting it in, then told my boyfriend and I they would be back first thing in the morning to fix- no show. We called and they stated their boss wanted to buy a brand new one (for the second time) So my boyfriend took it out and fixed it within an hour after he got off of work. Incompetence is expensive and I hope in future this doesnt happen to anyone else.

Business Response on Google Nov 22nd, 2023
Good morning Jennifer. I'm very sorry to hear about this situation. That is unacceptable and not in line with the training that our team receives. I can't find your name in our system, but if you'll email me your address I will have your property manager reach out to you immediately to get this resolved and I'll put it on my personal list to follow up on daily until it's completely resolved. My email is [email protected]: Thankfully our team members were able to recognize what property you live at based on the information you posted. Based on my investigation and your timeline it appears that this problem originated under the previous property management, and we weren't aware of the problem until 11-20 when you submitted a work order to us. Once we were aware we dispatched a vendor who concluded the dishwasher needed to be replaced, and we sent options to the property owner for purchasing a new one, which would have been delivered and installed within a week. Unfortunately the property owner elected to use a dishwasher from a different source and use a different vendor. The property manager has been in very regular contact with the person you live with to provide status updates, which appears to be the person on the lease. We fully understand the frustration of the situation, but unfortuantely we have been doing everything in our power to get this done for you. We however are only able to follow the instructions and preferences of the property owner and in this case their preference of source and vendor has slowed down the process and taken it completely out of our hands. I'm still happy to address any further concerns you may have. Our priority is and always has been delivering the best value to our clients and residents alike. Unfortunately since we are limited to the preferences of our clients many times the situation, like this one, is removed from our control and limits us to only answering questions, relaying messages, and providing updates. I'm very sorry for the inconvenience, and I fully understand your frustration, as we get just as frustrated as you do with situations like this because we'd like to get it resolved asap, but can't do anything to fix it.

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Overall Rating

Overall Rating
( 68 Reviews )
39
3
4
3
19

Write a Review

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