Chamber of Commerce

      Spectrum

      ( 143 Reviews )

      Spectrum
      Services Charter customers
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      Closed
      Monday:
      10:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (143 reviews)
      67
      17
      12
      4
      43
      Read Our 143 Reviews

      Chamber Rating

      Verified Member
      3.4 - (143 reviews)
      67
      17
      12
      4
      43
      › ‹
      • Bradley Boyd

        Not enough staff members and the wait times are long
        Feb 4th, 2024

      • barbara keller

        Kevin is a perfect customer service representative. Kevin was pleasant, suggestive and informative.
        Jan 31st, 2024

      • Skiler Rhodes

        I went to store n a worker named trinity input in the system that they didnt have the equipment i needed so a hold was put on my account and i had to come back the next day. Get there the next day same thing . So i called customer service to see what happened n found it out from thm i have school in a few days so tht would effect me .
        Dec 24th, 2023

      • Deon Crockett

        Awesome
        Nov 16th, 2023

      • Mr Wheaton

        They closed the store at 7:20pm and they normally close at 8pm
        Sep 9th, 2023

      Read Our 143 Reviews

      About
      Spectrum

      Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 1657 St Mary St Ste 4. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Thibodaux Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

      Contact Info

      Services

      • Pay My Bill
      • Mobile Demo In-Store
      • Spectrum Mobile, Video, Internet and Phone
      • Self Install Kits
      • Demo Center
      • Equipment Exchange
      • Online Reservations

      Payment Methods

      • CASH
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Spectrum?

      A The phone number for Spectrum is: (866) 874-2389.

      Q Where is Spectrum located?

      A Spectrum is located at 1657 St Mary St Ste 4, Ste 4, Thibodaux, Louisiana 70301

      Q What is the internet address for Spectrum?

      A The website (URL) for Spectrum is: https://www.spectrum.com/locations/la/thibodaux/1657-st-mary-st?cmp=yxt&y_source=1_NTgyNjAxOS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Spectrum?

      A Spectrum employs approximately 20+ people.

      Q What days are Spectrum open?

      A Spectrum is open:
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: Closed
      Monday: 10:00 AM - 6:00 PM

      Q How is Spectrum rated?

      A Spectrum has a 3.4 Star Rating from 143 reviewers.

      Hours

      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      Closed
      Monday:
      10:00 AM - 6:00 PM

      Ratings and Reviews
      Spectrum

      Overall Rating

      Overall Rating
      ( 143 Reviews )
      67
      17
      12
      4
      43
      Write a Review

      Bradley Boyd on Google

      image Not enough staff members and the wait times are long

      Business Response on Google Jan 31st, 2024
      We apologize for any long waits. If you need direct assistance please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience.

      barbara keller on Google

      image Kevin is a perfect customer service representative. Kevin was pleasant, suggestive and informative.

      Business Response on Google Jan 12th, 2024
      Thanks for taking the time to share your experience, and thanks for the excellent review!

      Skiler Rhodes on Google

      image I went to store n a worker named trinity input in the system that they didnt have the equipment i needed so a hold was put on my account and i had to come back the next day. Get there the next day same thing . So i called customer service to see what happened n found it out from thm i have school in a few days so tht would effect me .

      Business Response on Google Jan 4th, 2024
      We are sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

      Deon Crockett on Google

      image Awesome

      Mr Wheaton on Google

      image They closed the store at 7:20pm and they normally close at 8pm

      Business Response on Google Aug 24th, 2023
      We are sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 143 Reviews )
      67
      17
      12
      4
      43

      Write a Review

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