Hannaford Pharmacy

Every time I call they have an attitude and they dont say goodbye or confirm anything they just hang up. EVERY single time. Worst customer service. Would NOT recommend.
Feb 28th, 2024

The pharmacy provides A-1,try them..
Jan 6th, 2024

Very bad service. Scheduled Rx pickup, had to wait 2 days. Arrived on time and was told to come back in 2 days. Can't phone to pharmacy, always get recording that says that they are to busy to answer, call back later. I am going to find another pharmacy.
Dec 29th, 2023

Nov 16th, 2023

The customer service at this pharmacy is horrible. I'm appalled that these people call themselves professionals. I have been trying to get a hold of my medication for over a month, it's been on back order and hard to get. I completely understand that is not the staffs fault, but I have been calling (they don't answer their phones) and leaving messages (they do not get back to you) for a month. If you want to speak to anyone, you have to literally go all the way to the pharmacy which is super inconvenient. So today I went in and asked them if they had my medication back in stock. They told me no and they won't for a while, but they did have it 2 weeks ago. Since I've been trying to get this medication for a month, I was very upset to hear they had it 2 weeks ago. So I asked "why wasn't I notified?" The woman seemed like she didn't really know what to say so I then asked "so is it just first come first serve?" To which she said yes. Seems like a crazy policy for a pharmacy to have but okay. I understand you can't notify everyone waiting for a medication, but you don't answer your phones and respond to voicemails. What am I supposed to come into the pharmacy every single day and ask for my prescription?? Obviously as this is a frustrating situation, I am noticeably frustrated but I'm not being hostile or a Karen. I ask the woman helping me why they don't answer their phones so I could call and ask instead of having to come all the way in. At this point some other old white lady with blonde hair pops her head out from behind the computer, gives me a look of disgust and comes prancing over rude and matter of fact "we have more phone lines then employees" sounds like a you problem. You're a business, figure it out. At this point I'm walking away because I'm trying to play nice and she mentions something about how they get back to people when they can, to which I told her no they don't, as they've never gotten back to me once in the month I've been calling. She was extremely unpleasant and rude. She approached me in a very hostile manner from the second she joined the conversation. I called my doctors office to switch pharmacies after the unprofessionalism I was met with here, and the man I was speaking to informed me another patient also went into this pharmacy today and had a very similar experience with the staff being rude. Interesting. I have never left a bad review for any business in my life, but this was ridiculous.
Dec 9th, 2023